i dont know why but i got permanently banned, need help here GM !

[seleneguo]

i was trying to login from my browser on my phone, but somehow it told me that i got permanently banned. i dont know whats happen and i am very sure i didnt do anything bad as a player. i spend more than $1500 into this game, its not funny that i got banned. GM i need an explanation here and please re-activate my id, PLEASE.

selene [ S21 - Pandemonium ]

[seleneguo]

the most important things is i missed my game progress since i got banned, so please re-active my account immediately.

[R248369329]

I don't understand why Selene is banned she is the guild leader of Endless S-21 She is missing daily events and points to advanced.

[Miz18]

Contact support....send ticket...wait....

[EdgeLOA]

You were selling your acc, for more info open a support ticket.