D r i l l s

[R274900417]

This is b/s I have two hero's, only two. I logged in to get my hero training. Start both of their training and exit. For the first time I notice the number 1 attached to the drills icon. Click on thinking a hero failed to start. Now it shows I have 3 training spots. I am guessing somehow with out my knowledge or approval the game opened a third spot and took diamonds from my account. I did not wish to have this done, nor was I asked if it were okay. I did not get the diamonds to be used/stolen without my permission. Please fix this issue please. I bought the diamonds to help me finish daily loop. I want my diamonds credited back to my account and the third training spot locked back up as I only have two hero's. This issue needs to be fixed, diamonds are for me to CHOOSE where and when I want to spend them not when LOA feels I should.

[R274900417]

Does anyone know who I should be contacting? Is there a number for support?

[salabhn]

tried filing ticket?

[R274900417]

tried filing ticket?

What does this mean? Or how do you do it?

[MagusRynd]

go to support.r2games.com

[R274900417]

go to support.r2games.com

Thanks I filed a ticket.

[pkmonster]

This is b/s I have two hero's, only two. I logged in to get my hero training. Start both of their training and exit. For the first time I notice the number 1 attached to the drills icon. Click on thinking a hero failed to start. Now it shows I have 3 training spots. I am guessing somehow with out my knowledge or approval the game opened a third spot and took diamonds from my account. I did not wish to have this done, nor was I asked if it were okay. I did not get the diamonds to be used/stolen without my permission. Please fix this issue please. I bought the diamonds to help me finish daily loop. I want my diamonds credited back to my account and the third training spot locked back up as I only have two hero's. This issue needs to be fixed, diamonds are for me to CHOOSE where and when I want to spend them not when LOA feels I should.

do you have VIP subscription? not sure about this but it says when you avail vip you get an extra drill slot... you never mentioned an amount of dias missing...

[comrade661991]

no you dont get extra drill slot if you are vip, in vip benefits it says you get an extra slot but that means in drills you get to buy extra slots because extra slots require vip lvl of yours in order to buy them. And 3rd slot costs 300 diamonds thats how much he lost, LOA plays greedy and devs are dumb enough not to put alert window "are you sure" in many stuff where you can buy something or do something, this should be implemented and people wouldnt lose diamonds.

[Istanda]

no you dont get extra drill slot if you are vip, in vip benefits it says you get an extra slot but that means in drills you get to buy extra slots because extra slots require vip lvl of yours in order to buy them. And 3rd slot costs 300 diamonds thats how much he lost, LOA plays greedy and devs are dumb enough not to put alert window "are you sure" in many stuff where you can buy something or do something, this should be implemented and people wouldnt lose diamonds.

This is implemented. Go to settings, and select "payment confirmation" for a list of stuff that you want popups to appear in.

[QueenKuNika]

I bought the diamonds to help me finish daily loop. I want my diamonds credited back to my account and the third training spot locked back up as I only have two hero's. This issue needs to be fixed, diamonds are for me to CHOOSE where and when I want to spend them not when LOA feels I should.

Wow diamonds for daily loops... VIP needs like 30 mins top to finish all loops... I never spend any for just looping The drill spot worth more than just loops, trust me! lol

[Numa_]

yeah, with vip you can blitz your loops and it will be done in 5 minutes with simple click. never use diamonds to help your loop, it such a waste.
and yes, drill spot is much worth, you will need have 4 spot for your game later.