help me iwill loss rank in house odf card

[manswer88]

every i recharge he tell me you cancel the order and am not click pay not cancel

[R233958846]

Did someone understood what he means?

Everytime he/she tries to recharge they are being told payment cancelled even though they are clicking on pay.

You will need to send a ticket to Accounts payment section . Also find your account payment history and screenshot that
and attach the screen shot to your ticket.