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Why have GM Mentors?

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  • #1

    Why have GM Mentors?

    I have been discussing a serious problem with an event with a (GM)R2Mentor and he was a complete waste of time and want to ask why do we have mentors if they cannot do anything?

    Below is some of the comms I had with this Mentor that would not give me his name so that I could send a complaint in, as you will see his English is very poor and his replies were very bad and I want to know if it is correct what he is telling me:

    [Hellmaker]　09:13:50
    Givem me your ID, as THis is the char I spend alot of money each month on so I will complain using this char
    [Hellmaker]　09:14:29
    are you going to answer me?
    [[GM]R2Mentor]　09:14:43
    go to options and suport there report player
    [Hellmaker]　09:15:42
    No I am going to ask about you as I am fed up so give me your ID
    [[GM]R2Mentor]　09:16:07
    i cant give you that
    [Hellmaker]　09:16:14
    why not?
    [[GM]R2Mentor]　09:16:29
    nobody of the G M does that
    [Hellmaker]　09:16:33
    I complain about you if you do not give me your name or ID?
    [Hellmaker]　09:17:00
    Well on forums the G M's have names as well
    [Hellmaker]　09:17:21
    So what you told be is rubbish
    [[GM]R2Mentor]　09:17:22
    that are forums **
    [Hellmaker]　09:17:28
    lmao
    [[GM]R2Mentor]　09:17:33
    G M
    [Hellmaker]　09:17:55
    you are not going to do anything about this serious problem and then hide behide a Mentor name
    [[GM]R2Mentor]　09:18:00
    G M who is comming here have the same name
    [Hellmaker]　09:18:24
    Sohow can I complain about you?
    [[GM]R2Mentor]　09:18:41
    the only thing you cn do is report the player on the forum
    [Hellmaker]　09:18:42
    what do I need to put in a compliant about how you are treating this problem??
    [[GM]R2Mentor]　09:18:53
    and NOT send an ticket
    [Hellmaker]　09:19:08
    Forums and not the answer
    [Hellmaker]　09:19:32
    they just say putr a damn ticket in which I have done 2 times ALREADY
    [Hellmaker]　09:20:00
    So answer me abouthow to complain about a G M who will not give me his mane??
    [Hellmaker]　09:20:11
    name"
    [[GM]R2Mentor]　09:20:42
    all the name from who is comming on the server are the sme
    [Hellmaker]　09:21:03
    please shut up about that as that is nopw getting boring
    [Hellmaker]　09:21:11
    you can give me your name
    [Hellmaker]　09:21:34
    I just talked with another G M and he says your firstname is ok to give out
    [Hellmaker]　09:22:00
    asI want to complain about you so give me your first name thats all
    [Hellmaker]　09:23:44
    All I am going to do is complain on forum that you will not help with a real problem we have on this server so do not wo
    [Hellmaker]　09:23:49
    worry.
    [Hellmaker]　09:24:12
    So are you going to give me your first name or not?
    [Hellmaker]　09:24:43
    ??
    [Hellmaker]　09:26:54
    OK so I will just copy and paste this chat on the forum and let the moderator find out who you are as it seems you are t
    [[GM]R2Mentor]　09:26:59
    i dont have an firts name
    [Hellmaker]　09:27:05
    too chicken to give me your name
    [Hellmaker]　09:27:38
    Now you are talking rubbish, this should make good reading on forums
    [Hellmaker]　09:28:15
    The title will be "Why have G M's?"
    Tags: None
  • #2
    I am really getting fed up with the ppl that work for this game and their attitudes towards players as we are your customers so should be treated with more respect!

    Comment

    • #3
      Originally posted by Hellmakers View Post
      I am really getting fed up with the ppl that work for this game and their attitudes towards players as we are your customers so should be treated with more respect!
      Well Mentors are here to help us, the players. Give us the guides what to do in each situation. Spending money does not mean a dime here. For all players rules apply same, got issue ask on forum- send ticket. Case close , want drama, make useless post, if you keep threateniing and making no reason complains, this may even end bad for yourself. If you wish respect, respect others too.
      Antifreeze
      Citizen of s210 Fiery Citadel-ua83-ub43

      Comment

      • #4
        Shut the hell up you idiot, if you can read the post then you might understand what is being said and why I ask about Mentors!

        Comment

        • #5
          Mentors don't have any obligation to give their name to any player ( if they do, it's their own risk ), no matter how much that player cashed or not, it's against rules.
          For any problems, you can report the problem to the In-game Mentor and he'll report to the GM's in that room who report it further to the R2's, or submit a ticket, wait 24/72h and if no answer was done, please PM a Moderator with the email you used to create the ticket ( in case you get no ticket number back ), and we will report it for you.




          It's the first hour, of the first day
          It's hard without you, I cannot lie
          You were everything, and could have been
          It's the first summer, of the first year
          Today only rain, knocks on my window
          And it reminds me, how much I loved you.

          I fail to emerge
          It's a universe, that wants me to get off
          Fear catches me, and I start calling you.

          It's the first night, when I feel cold
          Your arms can no longer warm me
          A cold soul, I cannot love.

          Comment

          • #6
            Mentors are hidden behind generic names and protected by stupid rules to allow them to do whatever they want. Some of them use overpowered characters (without paying a single cent) to ruin events like World Boss and by that they force honest players to spend more money. Of course nobody will do anything against these mentors because "it's against rules". And about tickets system ... it's just a waste of time. And if you're unlucky to report something they don't like then you better find another game "no matter how much that player cashed or not". I quoted a moderator's words to see how exactly they think and how much they care about players.

            Comment

            • #7
              Originally posted by Hellmakers View Post
              Shut the hell up you idiot, if you can read the post then you might understand what is being said and why I ask about Mentors!
              Well look at you, 1 reply and already trashtalking . And this even wish to get some respect...
              Antifreeze
              Citizen of s210 Fiery Citadel-ua83-ub43

              Comment

              • #8
                Still nothing gets done to the hacks and cheats in this game and Antifreeze should be banned from forums as he a
                Last edited by Rubedo; 12-21-2015, 09:25 PM. Reason: vulgar language

                Comment

                • #9
                  Originally posted by Hellmakers View Post
                  Still nothing gets done to the hacks and cheats in this game and Antifreeze should be banned from forums as he a
                  Of course , but lets see who will gone first, you or me . It be nice if you could provide any kind of proof. So right people can take right actions
                  Last edited by Rubedo; 12-21-2015, 09:25 PM.
                  Antifreeze
                  Citizen of s210 Fiery Citadel-ua83-ub43

                  Comment

                  • #10
                    Well I doubt mentors are responsible for ruining the game...
                    I know they try their best to help players, and that's just that...
                    And of course I have share of experience.. There was once someone that claimed to be mentor (used to be called vet) and he tried to show that superiority.. but in the end, he was never able to beat me in anything and he quitted months ago...
                    So could we say that all mentors are invincible? of course not... We can still beat mentors if we play smart

                    Comment

                    • #11
                      report a ticket now there is the biggest joke in this damn game they never respond to your tickets

                      Comment

                      • #12
                        check your e-mail.. I think they should give you response within 48 hour through mail

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