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  • slow loading today

    very slow loading today - sometimes need refresh as loading does not complete

  • #2
    Davideno UD6 (s37)
    still slow loading - had this today

    12 mins loading then a black screen - refreshed and finally loaded after a further 4 mins. Missed world boss cause of it !!!!!!!!!!!!!

    Click image for larger version  Name:	not loading 2020-09-26.jpg Views:	1 Size:	91.3 KB ID:	2012371
    Last edited by daft48eddiex; 09-26-2020, 01:25 PM.

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    • #3
      Please try and use Client, instead browsers. Here are some useful links: https://forum.r2games.com/forum/brow...fun-in-r2games , https://forum.r2games.com/forum/real...-account-login .
      REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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      • #4
        Client is having the same problems i've used it for over a month already and it has the same issues using any browsers. Long load times also clearing everything doesnt help either.

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        • #5
          Hello. Client, we've been told, was in a process of being updated and improved, which might have caused the slowness and the other problems with it lately. It has been reported and signaled again. Can you please come with a record of the issue so that it can be forwarded and checked and they can see what is actually happening and how client reacts, what the problems with it are?
          I would suggest you to also submit a ticket to support, forwarding them all the details of what you're facing with the client and adding relevant screenshots or records (actually more indicated). Here's the link to support: https://www.r2games.com/support/?ac=...&ticket_type=7 . Thank you.
          REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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          • #6
            hi Sidhe no code has been shared for halloween right? I ask, because maybe there was and maybe I missed it. I dont know

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            • #7
              Hello. Oooooh, I so wished that to have happened, but no, no codes were released this year for Halloween.
              REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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              • #8
                Originally posted by Sidhe View Post
                Hello. Oooooh, I so wished that to have happened, but no, no codes were released this year for Halloween.
                what a shame anyway thank you very much for answering me. have a nice day Sidhe

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                • #9
                  I wanted to write what a pity. Hehe evil translator!

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                  • #10
                    Hello. It seems like almost everything lately, with Forum at least, is evil...ish . As for your expression,I believe what you first used is more proper .
                    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

                    Comment


                    • #11
                      Originally posted by Sidhe View Post
                      Please try and use Client, instead browsers. Here are some useful links: https://forum.r2games.com/forum/brow...fun-in-r2games , https://forum.r2games.com/forum/real...-account-login .
                      Ok I just got a brand new high end gaming lap top and still get these issue when using mini client, It hangs on the loading screen. This is a result of an issue on r2 servers *waiting for response from r2 servers* The same thing happens when being used in most browsers.

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                      • #12
                        Good morning. AzaelSorath , can you please share here a screenshot or (even better) a record of the issue you are encountering with client? So that it can be forwarded, reported and checked? Thank you.
                        REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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