levels of chest bug

[R254094721]

I come to inform you in my trunk from the level 35 it is written that, within it a hell, one apollo and pet random Comm I am here to ask that fix what happened or I will redeem pets for my char by: ¹²akihito¹² gaming platform ArmorGames thanks for understanding. my print http://prntscr.com/8unpdm

[Whakapono]

Will just double check. Did you receive these as a level 35, or did you get the random chest drop from sylph atoll (minimum 40 participants)? Also what server number please?

[Meikura001]

Reading by his screen shot, I am asking that question: what's a level 35 treasure chest doing in a place that has a minimum level of around 50 to even enter it?

Sounds like a paradox.

[Whakapono]

Yes, either way there is a description error. However before we can report it, we need to know 'what' we need to report.