Can't claim anniversary gift

[R210766339]

Only one of my three toons were able to claim the anniversary gift. I tried refreshing but got the same message that I needed at least 45 devotion. They all have over 100 devotion. I did put in a ticket, but wanted to post in case someone else had the issue and a solution

[Demon_ryu]

if all three toons are on the same account you cannot claim the rewards.

[R210766339]

if all three toons are on the same account you cannot claim the rewards.

Yes you can as you log into each server.

[cheflyn48]

I cant claim anniversary gift? Says I need 45 devo I have 300