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Texas Hold 'Em

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  • Texas Hold 'Em

    Texas Hold 'Em- since Scheduled Maintenance on 10/25- It seems Texas Hold 'Em has disappeared. No Icon at top at all - No announcement at event time. I have sent in a ticket but am getting the usual low IQ response. Such as asking me if the icon is at the top- when I stated clearly that the icon was NOT at the top. I have 390 chips- that is 390 Balens.. Is the mini-game going to return? Do you even know it's gone? it is still listed in my profile showing chips and points- I have a screenshot of that. If it is gone I WANT MY BALENS BACK!! If the mini-game is still going? Why can't I play? A number of people on my server play. NONE can now. What happened is- Maintenance nerfed it- you know it- I know it- wont get fixed until next maintenance. IF -IF they can figure out how they nerfed it.

  • #2
    5 Days- no response? Had maintenance again- NO Texas Hold'Em- so I guess I'm screwed out of the 390 Balens I have on it? I know why it disappeared- you could get a Luxurious Carriage if you added 1 Balen to Texas Hold'Em from the "Shop Pack". So If you can't get to it? You can't get a cheap Luxurious Carriage.

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    • #3
      I apologize for the lack of response on the forum. I wasn't sure if you had meant it was running immediately before maintenance and then disappeared after maintenance, or if you mean you haven't seen the event running since maintenance. I don't have any information on when this event runs, and haven't been able to get anything on it. We will try asking about it again on Monday.
      Received a random forum error? Refresh the page first, sometimes the error message is the error.

      Some inboxes are broken, including mine. Please don't send me private messages at this time.

      Rules of the Forum are found here.

      R2Games Ticket System for browser games: https://www.r2games.com/support

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      • #4
        No MemoryLane- gone as in "nowhere to be found"- has been over a week now. I had just put 500 balens in it the day before and still have 390 points (balens) on the account. Original ticket number (I have replied numerous times- going back and forth with stupidity) is #696105 if that helps. Warning! some of the language in later responses is "a little salty' due to the stupidity of the replies.

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        • #5
          Hmm if I remember right it started 19:00 server time (or 20:00), and yes its not showing up anymore. lucky me I only had 10 balens in there. No one ever showed up to play some poker.
          The icon is gone, maybe the silently removed it?
          btw S119
          Last edited by truesatan; 11-04-2018, 12:31 PM.

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          • #6
            Texas Hold'em was removed from the game. I will direct support back to your ticket.
            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment


            • #7
              So it was removed from the game with NO announcement? Before anyone could use their chips (BALENS- and NOT bound balens but BALENS?). I have 390 on my account- I can use the points in my "profile shop" but I'm just screwed on the "chips"? I reloaded a few days before it was axed- I would NOT have done that had I know- THAT stinks of FRAUD.

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              • #8
                NOT to mention the week long back and forth on my ticket- they just couldnt tell me it was removed? PERFECT example why people leave this game- total incompetence on the developer AND the publisher.

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                • #9
                  NOT to mention the week long back and forth on my ticket- they just couldnt tell me it was removed? PERFECT example why people leave this game- total incompetence on the developer AND the publisher.

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                  • #10
                    I WANT my balens back- BALENS- not some other stupid garbage.

                    Comment


                    • #11
                      I'm not going to make excuses for the ticket staff. I will just tell you that I know how you feel when it comes to getting replies at times. They didn't know it had been removed. I'm not going to make excuses for the devs either. I don't pretend to understand why they do the things they do.

                      Keep me updated on the status of your ticket, please.
                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

                      Comment


                      • #12
                        No problem MemoryLane. I did notice the time stamp on the ticket/e-mail thread. Contracted out to an Eastern European country? That would explain the difficulties in language.

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                        • #13
                          R2 is located in China, and contracted ticket staff is located in the Philippines. There's always a mod or GM to help take the time to explain things until they are understood, so feel free to reach out any time you need help with a ticket.
                          Received a random forum error? Refresh the page first, sometimes the error message is the error.

                          Some inboxes are broken, including mine. Please don't send me private messages at this time.

                          Rules of the Forum are found here.

                          R2Games Ticket System for browser games: https://www.r2games.com/support

                          Comment


                          • #14
                            Why do I have doubts that my ticket for my 10 balens I spend on Hold'em would be read? Should I pester them or not? Well last ticket went into nothingness as well haha

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                            • #15
                              What is the character name you submitted your ticket under?
                              Received a random forum error? Refresh the page first, sometimes the error message is the error.

                              Some inboxes are broken, including mine. Please don't send me private messages at this time.

                              Rules of the Forum are found here.

                              R2Games Ticket System for browser games: https://www.r2games.com/support

                              Comment

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