[Promotion] A Little Extra Holiday Magic

[R27284135]

i have money

[R27284135]

for casher only

[R25319957]

Hi MemoryLane,
Immortal here, Merry Christmas and Happy New Year. Hope you have a nice holiday. Thanx a lot for your pevious help. I got another problem, I'll emailyou, hopefully you can help me again. Thank you^^

[MemoryLane]

I'm slightly hesitant about recharging since the staff of R2Games appear to be severely overworked.

It's understandable to be hesitant when you see all sorts of people posting about issues they are having. Everyone's issues get handled in time, some with a little assistance from the mods when there isn't any luck with the ticket system, which happens from time to time. I can say that not very many people will post when they don't have an issue, and rarely do people post when their issues were resolved quickly, so it tends to look much worse than it really is. It really is just a small percentage of extreme cases, and that may simply be due to staff being human.

It's entirely your choice on whether or not you recharge, but should you ever need assistance, my mailbox is always open.

[R25833737]

nick : •EwePakasA•
server : gandum gorge
lvl : 44
job : knight

[CondorHero]

Going to quote the reply from the other thread on this issue, since it should be here as well:

I'm slightly hesitant about recharging since the staff of R2Games appear to be severely overworked.

[MemoryLane]

Going to quote the reply from the other thread on this issue, since it should be here as well:

Hello all, sorry for the delay in getting this issue resolved. We are currently working on getting it fixed as quickly as possible, its just taken longer than expected due in part to the holiday season. As soon as we have more details, either one of the Moderators or myself will let you all know.

[qacocoq]

La multi ani!

[R25673945]

can i get a free?

[R26673069]

what is so hard to give us the thing we should get

[R22961282]

Could a GM please contact me in game? Thank you

[R26673069]

it have been two days already, and still no reward

[CondorHero]

I want the legendary stones. Otherwise, I won't recharge.

And so far, no GM has confirmed that the issue with rewarding the bonus packs is fixed.

[Kajins2]

still haven't recieved my bonus packs from two seperate payments for $39.99 for the balen packs made at start of event & still no response if it is being followed up.
Char: DarKKyo
Server: Selsmire Stronghold

cause there isn't any reason to participate in event if not recieving bonus packs

[CondorHero]

Can anyone confirmed the bonus packs are given correctly now?