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Dragon Treasure Bug

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  • Dragon Treasure Bug

    I played Dragon Treasure, won the gifts for 900+ points but game shows me with 490 points on the ladder.

    Unfortunately I don't know how many I should have.


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    I finished 1st on the previous day with +1000 points and the bar was almost the same filled.

  • #2
    again the next day
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    I want my actual winnings and PLEASE fix it.

    Comment


    • #3
      Have you submitted a ticket with support? If you have please DM me with the ticket number or email associated with the ticket so I can ask them to look into it. If you have not please submit a ticket here is the link http://www.r2games.com/support/
      Last edited by Hachiro; 01-15-2020, 04:17 PM.
      To file a ticket with support for assistance click here

      Comment


      • #4
        Originally posted by Hachiro View Post
        Have you submitted a ticket with support? If you have please DM me with the ticket number or email associated with the ticket so I can ask them to look into it. If you have not please submit a ticket here is the link http://www.r2games.com/support/
        Thanks for the reply I did. It would be nice to have a direct link to support, the main page is a little confusing with Q & A to find link to the ticket form.
        (Except if there is already and I didn't notice )

        Comment


        • #5
          Originally posted by kae.da View Post

          Thanks for the reply I did. It would be nice to have a direct link to support, the main page is a little confusing with Q & A to find link to the ticket form.
          (Except if there is already and I didn't notice )
          Was this issue resolved I haven't heard anything else about it?
          To file a ticket with support for assistance click here

          Comment


          • #6
            Originally posted by Hachiro View Post

            Was this issue resolved I haven't heard anything else about it?
            No it hasn't. I think problem starts with a new day, as the Dragon Treasure may not restart or creates conflicts with cases like leaving a game half and return next day to play etc.
            I do get every day my personal rewards of 1.5k points. The problem is only in the ladder. It counts wrongly and it should start every new day competition from zero. As it is, it shows the previous day winners only.

            Comment


            • #7
              Would you please dm me the ticket number or email associated with your ticket so I can ask that it be looked into?
              To file a ticket with support for assistance click here

              Comment

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