Announcement

Collapse

Official Community Discord Server

Join us on the new R2Games Community Discord Server! https://discord.gg/VFMzFDqKq5
See more
See less

Can't Open the Game Right Now

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't Open the Game Right Now

    Check your Client, pls!

  • #2
    Navigate to the R2Games - HCIInstall folder. Click to run Uninstall.exe. This will completely uninstall the client. Then, download the client again from the homepage.

    If this does not resolve the issue, which sometimes happens, then you will need to wait a bit and try again.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #3
      Originally posted by MemoryLane View Post
      Navigate to the R2Games - HCIInstall folder. Click to run Uninstall.exe. This will completely uninstall the client. Then, download the client again from the homepage.

      If this does not resolve the issue, which sometimes happens, then you will need to wait a bit and try again.
      Done as you said and can join game now. The client has updated to new version. But now I can't use the logging alt accounts option. Nothing happens when I clicked the buttons there

      Comment


      • #4
        That means you had the old version of the client before, as the feature is not functional on the new version as of yet. I will send you a forum pm with a link to the old version. If you do not receive the forum pm, please join our discord so I can send you the link there.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment

        Working...
        X