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I need to completely delete this account for the following reason

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  • I need to completely delete this account for the following reason

    "R2Games: In late 2015, the gaming website R2Games was hacked and more than 2.1M personal records disclosed. The vBulletin forum included IP addresses and passwords stored as salted hashes using a weak implementation enabling many to be rapidly cracked. A further 11M accounts were added to "Have I Been Pwned" in March 2016 and another 9M in July 2016 bringing the total to over 22M.

    Compromised data: Email addresses, IP addresses, Passwords, Usernames"

    I understand that you made the immoral decision not to offer a means to delete our own accounts (personal information), however, you say that creating a ticket is possible to make a special request, could you please explain the steps to solve this through a ticket?

  • #2
    Not being able to delete accounts on your own is a security feature. Some people spend a fair bit of money while playing a game, and in the event of a compromise, they won't lose all of that because someone deleted the account on them.

    You will need a game and character to use to submit a ticket, so if you don't have one or don't remember where you had one, just make one somewhere for the purpose of submitting the ticket. I recommend Wartune for that, you just need to get past the character creation screen. Go to https://www.r2games.com/support/?ac=ticket&for=account, fill out the form.

    In your ticket, tell them to remove your personally identifying information in accordance with GDPR. Doesn't matter if you don't live in the EU. They may need to ask you to verify the personally identifying information, again for security, so be sure to use a real and accessible email address they can get back to you on in the Email field of the ticket form.
    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

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