missing character

[akh_faa]

someone can you help me about my problem. im ever send a ticket . im got disconnecting around 20:00ST after that im try login again and missing my character. im try to refresh page and restart my pc for much time still nothing
i hope r2games can do something about that and recover the character... thanks
name : ffa
class : ranger
level :150 elite 449
server : s(25)shadow vale
guild : starks

[R25721855]

hmmm how come did that happen---- its northstar

[akh_faa]

hi north .. nahhh im dont know too .. im just got disconnecting and try login again but my character was missing also all payment history too

[gonzales.antonio1089]

hi north .. nahhh im dont know too .. im just got disconnecting and try login again but my character was missing also all payment history too

Did you play from facebook?

[akh_faa]

Did you play from facebook?

yes i do...did you know something bout that ?

[gonzales.antonio1089]

yes i do...did you know something bout that ?

Try logging in VIA your email which was bound to your account. Some people had the same issue and their character were there.

[akh_faa]

Try logging in VIA your email which was bound to your account. Some people had the same issue and their character were there.

Nah im already try but still nothing ??

[R25721855]

need to check 1st if ur account name shows is the friend list who added u as a friend

[akh_faa]

need to check 1st if ur account name shows is the friend list who added u as a friend

How tO check you at my list friend north >,<

[R25721855]

ur account is alive just r2 need to sought out where did it go ...... i can see u in my friend list

[*Minori*]

ur account is alive just r2 need to sought out where did it go ...... i can see u in my friend list

Do not fret. I've been working diligently with him to get his account back, and it has been recovered.

[akh_faa]

my account already back thanks R2games

[R25721855]

cool have fun

[blacksolitude]

Please help my priest is missing and i did recharge on that account. name: Lezie, job: priest, server (S1) Starglade, guild: Hive

[*Minori*]

Please help my priest is missing and i did recharge on that account. name: Lezie, job: priest, server (S1) Starglade, guild: Hive

Let's see if we can help assist you in recovering your missing character. How long has your character been missing? Have you submitted a ticket with support? If you have not submitted a ticket please make sure you supply the recharge information from your account purchase history, receipts of your purchases [ex: PayPal receipts] that align with your characters purchase history along with your character server and name. If you have submitted a ticket I'll need either the ticket number or the email if you only have the email you'll need to private message me that information.