High Ping: Couldn't Play Properly

[splshbck]

Given the game is constantly lag already, sometimes it gets worse reaching 1k - 11k ping out of nowhere despite of having a good connection which results to disconnections during dungeons and events. Please help, it really affects my progress in game. Thanks!

[*Minori*]

I'm unable to duplicate the issues you're experiencing. Have you tried clearing your cache? Ensured your connections stability? Have you moved your router/modem recently? Are there too many people connected to your internet that's draining it? Checked to make sure your browser [if you are not using the R2Client] and system drives are all up to date? Have you tried restarting your modem and/or computer?

If you've tried all of this options, please submit a ticket with support for assistance. There may be an underlying issue resulting in your lag issues and disconnections.