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Lost Characters

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  • #46
    caracter: (S12)ScootMC
    server: (S12) Celestial Peaks

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    • #47
      Originally posted by R281178325 View Post
      caracter: (S12)ScootMC
      server: (S12) Celestial Peaks
      Please file a ticket if your toon is still missing. You can do so here: http://support.r2games.com/. Include your IGN along with your server, and briefly explain that your toon is still missing even after the server rollback was supposed to have "fixed" the problem. The team will assist you from there.

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      • #48
        (S36)PariPoAko

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        • #49
          I filed a ticket, they said it is resolved and they closed it. Thing is, I didn't get my toon back.

          edit: nvm. it is still open upon checking.
          Last edited by zen_shiki; 04-22-2015, 07:27 PM.

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          • #50
            server: celstial peak
            char name: (s12)Gilgaflesh

            note: I've already filed a ticket, and i just wanted to post this here

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            • #51
              I really don't get it. I filed a ticket, trying to check on the status but no record found. :/

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              • #52
                Originally posted by zen_shiki View Post
                I really don't get it. I filed a ticket, trying to check on the status but no record found. :/
                Try double-checking the ticket number to make sure you're looking up the correct ticket.

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                • #53
                  i havent been on this is a while and i realise my characters are gone user name xemnasxiii last place was in (s27) celestial palace

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                  • #54
                    Originally posted by XemnasXIII View Post
                    i havent been on this is a while and i realise my characters are gone user name xemnasxiii last place was in (s27) celestial palace
                    You will need to file a ticket to get your matter sorted out. Provide the IGN(s) of your missing toon(s) along with the server. The GMs will take a look around to see what's happened to your toon(s), and if restoration is appropriate, they will ask you to confirm a few things before proceeding.

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                    • #55
                      Is it really normal that I don't get any feeback from them after 6 days?

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                      • #56
                        Originally posted by zen_shiki View Post
                        Is it really normal that I don't get any feeback from them after 6 days?
                        That really depends on your case. If you would provide your ticket number, a moderator will forward it when available.

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                        • #57
                          (S14)Roushio
                          (S14)Roushirio

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                          • #58
                            lost characters


                            (S14)Roushio
                            (S14)Roushirio

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                            • #59
                              S59 GreatHawk

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                              • #60
                                R2 acct: v4mpiry
                                Char: v4mp
                                server: S45

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