Joyopark Players Update!

[Stormaggedon]

Attention Joyopark Players, with today's maintenance we were able to restore the characters of those players who had contacted us with their correct information. If you login, you should be able to find your characters now.

If you old character was on Joyopark S1, S2, or S4, you can find your character on S35, S39, or S44 respectively.
If you old character was on Joyopark S3 or S5, you can find your character on S56 or S58 respectively.
If you old character was on Joyopark S6, S7, or S8, you can find your character on S52, S55, or S57 respectively.

If you login and do not find your character, then we did not get your correct information and as such unable to restore your character. In order that we can continue to help you, please file a ticket and submit the following information on the ticket:

• Your Real Name, Email Address, and new R2 Account Name
• Your Joyo Account Name, Registration Date, Registration IP/Country, Registration Email
• Your Character's Server, Character Name, Character level
• And the latest recharge info: recharge date, transaction, amount

If you find you have to file a ticket, do take the time to double check that the information you submit is correct. You can file a ticket here: http://tickets.r2games.com/

UPDATE, PART TWO: During the 7/4 maintenance we were able to restore the majority of the missing Joyopark characters to their owners. Unfortunately there were some issues that prevented a few characters from being restored. These issues fall under the following three types:


Type One: The devs checked into the character database and were unable to find any information for a few chracters. It is now impossible to restore the following three players’ characters.

• S5 (S5)Sagitta
• S3 (S3)CureN
• S1 (S1)Shroominator

For the above three players, we are continuing to search through the database to see if there’s any way to restore their characters. If we can’t, R2 will compensate them based on their loss.

Type Two: Some players registered new accounts in R2 and created new characters, which were lost in the maintenance and may not be restored:

• S5 (S5)Exile
• S8 (S8) TinkyWinky
• S6 (S6)K
• S2 (S2)DxDlover
• S7 (S7)Horus
• S8 (S8)nytphantom

For the above players, they have to register a new account and they should bear in mind that they cannot create new character under these new accounts. Or the same issue will happen again.

Type Three: Some players wanted to combine their different Joyo characters into one under their R2 accounts, which failed because of technical issues. Unfortunately, these characters cannot be restored:

• S8 (S8)FE4R
• S8 (S8)DeathBringer

For the above 2 players, they will need to register a new account at R2games.com, and send us their new account info to us in a ticket and the devs will restore their different characters on the new account.

[BlazingAngel]

I am very sorry, but the ability to restore your joyo account has passed. The deadline to complete the information required for restoration needed to be submitted to the GMs over a year ago. This thread is from 2013. It will be 2015 very soon. My advice is to start a new character on a current R2 server.

[R2107263297]

Please restore my CS account on Joyo park
Info>>>
*jojie najie,
*(S3), JieziL, LvL 65
*not yet recharge

[ShaneDragon]

Can i ask how do you know the ticket #?

[R222194614]

hey memory . can i ask ? where we can get ticket ?

[R222194614]

can i request ?
why i cant go back to r2games crystal saga ?
im from crsytal saga in joyopark why i cant go back to play

[czyreabaya]

memory .. just wanna ask... we can play our character now? the ones being restored or? theres another part wherein theres another questions to be given?

[MemoryLane]

the only reply i got was that the information was sent to devs #562228 nothing since then even if i asked what's going on

memory this is the new ticket number i sent #570905.

MemoryLane, pls check my mine too #233381

Noted.

MemoryLane...pls check mine too #233897 and #611727...thanks you

Your characters have been restored already.

Please check the latest update here: http://forum.r2games.com/showthread....ate-Part-Three

[registertrafa]

MemoryLane...pls check mine too #233897 and #611727...thanks you

[joesander]

MemoryLane, pls check my mine too #233381

[TinkyDori]

memory this is the new ticket number i sent #570905.

[CarbonXD]

If you've sent in a ticket, and have not gotten a reply or your character restored, please post your ticket number so I can ask for it to be checked on. Thanks!

the only reply i got was that the information was sent to devs #562228 nothing since then even if i asked what's going on

[CureN]

Hi CureN. Seeing your character on the server is a good thing, means we are halfway there. I've got to wait for the team to get into the office, and then I will ask about your character's status.

Thank you memory. I feel relieve somehow.

[MemoryLane]

If you've sent in a ticket, and have not gotten a reply or your character restored, please post your ticket number so I can ask for it to be checked on. Thanks!

[TinkyDori]

thx dee for clear things out..lol..sorry im just really ****** off and my words like messed up i think..lol