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  • CureN
    replied
    Originally posted by Syrnn View Post
    Hi,

    We can't submit a ticket without a character name to select.

    Please advise.
    same prob here sending ticket need a character name.

    Leave a comment:


  • Syrnn
    replied
    Hi,

    We can't submit a ticket without a character name to select.

    Please advise.

    Leave a comment:


  • joyoparkouel
    replied
    hello plz can anyone tell me how log in with my account ouel007

    Leave a comment:


  • R27900779
    replied
    Originally posted by apachemage View Post
    i gave the right info
    i was talking about people who talked to me today. i asked "did you have a character in any game on that account?" most of them confirmed. but i do agree the cashers seemed to have been restored. im one of them but i dont complain. still one of my friends whos a casher didnt get in. so i dont know

    (dee)

    Leave a comment:


  • J2Neverwinter
    replied
    this is greens alt my main is already restore but this alt is my bank and it not yet restored tell me what to do..

    Leave a comment:


  • apachemage
    replied
    Originally posted by missydee View Post
    unbelivable..there were so many who had characters on the accounts they wanted their joyopark characters restored. ive been talking to people in game and so many of them did not pay attention to the "important" words written in bold.
    i gave the right info

    Leave a comment:


  • CureN
    replied
    just why my char isn't restored, Memory? i have checked S56 and S58 and i can't find it. if my final info that was submitted is incorrect at least CS_Restore will sent me a PM or a mail about it but i haven't received any even a note if my char is ready to be restored. so they did prioritize those who have purchased crystals to be restored?!

    Leave a comment:


  • missydee
    replied
    unbelivable..there were so many who had characters on the accounts they wanted their joyopark characters restored. ive been talking to people in game and so many of them did not pay attention to the "important" words written in bold.

    Leave a comment:


  • apachemage
    replied
    none of this would happen if ppl did there job right still no toon and no reply ...... wow is looking better and better

    Leave a comment:


  • CureN
    replied
    my god.. i submitted 3 times for the my info including the reply from CS_Restore regarding what option i'll choose and had submitted it again and no response been sent back to me so i assumed i finally sent the right info. So why the hell my char isn't restored yet??!!!

    Leave a comment:


  • czyreabaya
    replied
    oh ok.. thanks again sir... after sending the ticket.. i have to wait for a week to get access to it?

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by czyreabaya View Post
    is there a need to fill out all the needed information sir?
    Yes. You must fill out all of the information for the ticket to submit.

    Leave a comment:


  • czyreabaya
    replied
    is there a need to fill out all the needed information sir?

    Leave a comment:


  • MemoryLane
    replied
    Originally posted by czyreabaya View Post
    just wanna ask.. i didn't receive any message regarding with the lack of information.. but the moment i checked my characters r2 server.. there's nothing in there.. and about filing a new ticket.. will i put all my information on the message part?
    Correct, the information goes in the message part of the ticket.

    Leave a comment:


  • czyreabaya
    replied
    just wanna ask.. i didn't receive any message regarding with the lack of information.. but the moment i checked my characters r2 server.. there's nothing in there.. and about filing a new ticket.. will i put all my information on the message part?

    Leave a comment:

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