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  • #1

    Failed to open a ticket???

    I recently bought a Sex Change Capsule, and when I attempted to open a ticket about changing my female clothes into male clothes, it would not let me file it. It told me to, "Please fix the errors in your ticket", and showed no signs of errors, and completely removed all the information I had already put in.
    I play on Aurora Point, under the name: (S1)WiiNGz
    If this issue could be resolved, please let me know asap, it would be greatly appreciated.
    Thanks.


    Uploaded with ImageShack.us
    Last edited by Veasun; 09-11-2012, 08:46 PM. Reason: added screenshot
    Tags: None
  • #2
    All you can do is go line by line and make sure each piece of information is filled out and accurate. I've had that happen before and didn't realize I forgot one of the drop down menus.
    New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

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    • #3
      Ok I'll try again, thank you.

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      • #4
        Oh, and if you're uploading a screenshot, make sure it fits the size requirement. If it's too big, it'll reject the whole ticket.
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

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        • #5
          how can female outfits changed to male outfits???
          IGN=(S34)Rheygin
          Eidolon 120
          Server=Void Encampment
          Class=Hybrid Priest
          Guild=(S34)â—„Merahputihâ–º

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          • #6
            Technically outfit gender can't be changed, but staff does everything on a case by case basis, so you're welcome to test your luck through the ticket system if you need your outfit's gender changed.
            New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

            Received a random forum error? Refresh the page first, sometimes the error message is the error.

            Some inboxes are broken, including mine. Please don't send me private messages at this time.

            Rules of the Forum are found here.

            R2Games Ticket System for browser games: https://www.r2games.com/support

            Comment

            • #7
              Yes, we have guidelines to follow whether we grant or not grant your request. As MemoryLane said, it is a case by case basis. Thank you!

              -Issue and questions answered-

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