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  • #76
    I got everything back, thanks.
    CS I - (S103)Lugh
    CS II - (S10)Lugh

    Comment


    • #77
      still nothing. not even a ticket number with the copy and pasted email

      Comment


      • #78
        Missing items after server crash 08062017

        Server: 105 Panglos Hollow
        IGN: Myoui
        After server crash on 08062017 my pets are all gone. Pets like a Gen 2 Guardian Angel and a Demon King which i just got it moments before server crash. I also lost my costume and lots of vault items and my Armored Pegasus mount.. When can i get them back????

        Comment


        • #79
          Originally posted by hiimdeity.twitch View Post
          still nothing. not even a ticket number with the copy and pasted email
          You will receive a case number via e-mail once a support member has responded to your ticket.

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          • #80
            Originally posted by Reverie View Post
            You will receive a case number via e-mail once a support member has responded to your ticket.
            already was contacted...with no case number

            Comment


            • #81
              thanks r2, i got rolled back to a day before

              Comment


              • #82
                so if i upgrade my character while this is going on...i will waste newly acquired items?

                Comment


                • #83
                  Originally posted by hiimdeity.twitch View Post
                  so if i upgrade my character while this is going on...i will waste newly acquired items?
                  As they are doing a roll back, yes, anything you do between the time they roll you back to and the time you get rolled back will be as if you didn't do it.

                  Can you provide your character name and server so we can make sure you're taken care of as soon as the team gets in, please?
                  New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                  Received a random forum error? Refresh the page first, sometimes the error message is the error.

                  Some inboxes are broken, including mine. Please don't send me private messages at this time.

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: https://www.r2games.com/support

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                  • #84
                    I lost my mounts, costumes and all my pet

                    tiket # 633650

                    IGN : (103)Rory
                    Server : Silent City

                    Comment


                    • #85
                      Originally posted by MemoryLane View Post
                      As they are doing a roll back, yes, anything you do between the time they roll you back to and the time you get rolled back will be as if you didn't do it.

                      Can you provide your character name and server so we can make sure you're taken care of as soon as the team gets in, please?
                      Server 105 Panglos Hollow
                      s105 Freja

                      Comment


                      • #86
                        my items,all pets,cape-offence,Genie still gone.

                        When is the repair to be held?

                        IGN : (S95)Matthew
                        server : (95)Peach Gardens

                        Comment


                        • #87
                          my stuff still gone kana

                          IGN : Q
                          server : s81 vidalian skyway
                          was online before it happen

                          Comment


                          • #88
                            I would like everyone to standby for further instructions on this situation. Please continue to be patient and we will try to resolve this issue as quickly as we can.
                            If your question wasn't answered, and you are still needing assistance, send a ticket

                            Comment


                            • #89
                              Server 105 Panglos Hollow
                              IGN Myoui
                              i lost all my pets mount and items in vault

                              Comment


                              • #90
                                Server (78) Crystal Spire
                                IGN : SmotPoker

                                Stuffs still not rolledback

                                Keep me posted..thanks

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