having difficulty recharging

[twitches]

cant recharge every time i try it keep saying error never had this problem before please sort it.
ps i dont want find out i been charged like for all the times its failed.

s8 twitches

[MisterCuddles]

Please file a ticket here http://support.r2games.com provide a brief explanation of the problem and any screen shots (if possible).

[KradThgink13]

I'm having the same problem when I just tried to buy the 10000 crystal pack for $99.99. The error happens right after I hit confirm in the purchase confirmation page. It says that the page is currently unavailable. the order came up incomplete under my order history. So I tried logging out and logging back in, thinking it was an error between my account and the store, and I tried to purchase it again, but the error message still comes up. So I believe the error could be somewhere between the Confirmation page and the purchase finished page. I've sent a ticket, but I lost the case number. But I have one of my Order Numbers if it helps in anyway:
201402192005278553

Update:
I have found that the error must be between Crystal Saga and Playspan, because I tried purchasing the same amount of crystals through Skrill and it worked fine... I hope this helps you guys fix this problem and I hope this also helps others use Skrill(which does take a little longer to finish purchases), to recharge until you guys get this problem figured out.

Thank you, Krad!

[MisterCuddles]

I'm having the same problem when I just tried to buy the 10000 crystal pack for $99.99. The error happens right after I hit confirm in the purchase confirmation page. It says that the page is currently unavailable. the order came up incomplete under my order history. So I tried logging out and logging back in, thinking it was an error between my account and the store, and I tried to purchase it again, but the error message still comes up. So I believe the error could be somewhere between the Confirmation page and the purchase finished page. I've sent a ticket, but I lost the case number. But I have one of my Order Numbers if it helps in anyway:
201402192005278553

Please file a new ticket and screen shot payment details , provide me with your ticket # here or in PM's and I will get someone to look at it for you.