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Purchasing problem for vip

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  • Purchasing problem for vip

    Can anyone please help me to activate my vip???? I paid but nothing happen no crystals or what ever... We paid for nothing

  • #2
    Thread moved to General Support.

    First make sure your VIP was successfully activated. You can do so by accessing your My R2 account and then viewing your VIP status. If it is indeed activated and it's been over 24 hours since the completion of your VIP purchase, you may file a ticket here: http://support.r2games.com/. Include your order number as well as your character IGN with the server number. The GMs will follow-up on your VIP purchase from there.
    Last edited by Reverie; 10-27-2014, 10:24 PM.

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    • #3
      hi gms help me please.. my crystals are not yet delivered what` happen fix please asap

      how can i take screen shots?? it takes time to get my vip then.. too long im bored already
      Last edited by Reverie; 10-28-2014, 02:39 AM. Reason: Posts merged.

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      • #4
        Because this was your first transaction, it will take up to 24 hours for your goods to be delivered. A screenshot can be taken by using the "print screen" key on your device.
        Last edited by Reverie; 10-28-2014, 02:41 AM.

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        • #5
          well this is my first payment i used payment method in mol points... can i ask?? how long it takes before i received my crystals???

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          • #6
            Thread merged.

            Do review my previous post as it does answer your repeated question:
            Originally posted by Reverie View Post
            Because this was your first transaction, it will take up to 24 hours for your goods to be delivered.

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