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money issues

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  • money issues

    Tried buying crystals but kept saying card was declined even though theres enough money in the bank can anybody help?

  • #2
    [Thread moved to General Support]

    You will need to file a ticket regarding your issue. You can do so here: http://support.r2games.com/. I'd also suggest calling your bank and confirming that there are no holds or restrictions on your account.

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    • #3
      done did both and no problems on bank side and no reply on ticket either

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      • #4
        Give your ticket 24 hours. If your ticket has not been responded to in that time, you may post your ticket number here and it will be forwarded.

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        • #5
          well tried everything and still nothing and now trying to use gift card since yall using xsolla to accept those now and it keeps saying temporary connection problem for a whole 24 hours please help this is annoying!!!!!

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          • #6
            And what happened to your ticket?

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