money issues

[Pyrenian]

Tried buying crystals but kept saying card was declined even though theres enough money in the bank can anybody help?

[Reverie]

[Thread moved to General Support]

You will need to file a ticket regarding your issue. You can do so here: http://support.r2games.com/. I'd also suggest calling your bank and confirming that there are no holds or restrictions on your account.

[Pyrenian]

done did both and no problems on bank side and no reply on ticket either

[Reverie]

Give your ticket 24 hours. If your ticket has not been responded to in that time, you may post your ticket number here and it will be forwarded.

[Pyrenian]

well tried everything and still nothing and now trying to use gift card since yall using xsolla to accept those now and it keeps saying temporary connection problem for a whole 24 hours please help this is annoying!!!!!

[Reverie]

And what happened to your ticket?