Can't Login

[Blasser]

Riverie is there anyway i can get a refund i spent almost 500$ on this game and so far its been a complete disappointment i really regret choosing this unstable server. if unable to refund my money can i get sometype of credit for me to use on a different server. Thank you.

[Angel.Blade]

Riverie is there anyway i can get a refund i spent almost 500$ on this game and so far its been a complete disappointment i really regret choosing this unstable server. if unable to refund my money can i get sometype of credit for me to use on a different server. Thank you.

you should be so lucky its an online game everyone experiences issues new server or not time to suck it up

[kokatoo]

Riverie is there anyway i can get a refund i spent almost 500$ on this game and so far its been a complete disappointment i really regret choosing this unstable server. if unable to refund my money can i get sometype of credit for me to use on a different server. Thank you.

lol. me too
ive spent more than 5k over this 4 year
can i get that back and quit?

[Angel.Blade]

over the years i have spend a pretty £ or 2 ours is no longer a new server seriously u just have to grin n bear it or quit or just stop cashing

[Reverie]

give poor rev a break she been hard at it all day listening to all our problems its not her fault afterall

Thank you for your kind words. These times are certainly difficult as I am handling this on my own. <3


For those of you wondering about whether or not refunds are possible, tickets will need to be filed as each case differs from the next. Tickets can be filed through our support page here: http://www.r2games.com/support/

Note that if the GMs do comply with a refund, your account and all toons associated with the account are susceptible to being permanently banned as per R2's Refund & Chargeback policy.

[R2553437]

Login Woes

Logged in at home-page - enter S3 Kaymo Mountain server get "Connecting to server" "Getting Character list" and it hangs with message "Failed to Connect to server".

Flash player is current, cache has been deleted, restarted computer, switched accounts... same problem.

Switched Computer, switched browser, same problem .... CANNOT get into game. Obviously I'm logged in to be able to post here.

Suggestions? Going on 2 hours now.

[Chung-Ae]

oh well cant wait for the server to get back up tired of waiting gnite

[xXSDXx]

What the hell are happening i can,t log in, can you pls. Guis pix it....

[Tala9]

Same here... I've been getting "failed to connect" for the past hour. I know it's CS cause i have no problem logging into any other game.

[R2553437]

So just curious - is S3 group of servers actually down or is strictly an unlucky few that are now locked out?

Server status shows Green as UP but still cannot login...

[Angel.Blade]

give us a head up rev when they are back up n running going to bed now missed my void runs but hey hoe just 1 of them things i guess everyone has tech difficulties every now n then lol keep smiling hun

[Jabus]

Interesting to come back and see the servers are down again. I guess i will just sit back and be patient as the team seems to be dealing with some serious issues. How long have they been down by the way ??

[R2294769]

think it has been down about 7 pm server time

[pt123456]

servers still down? been soon 6 hours already

[RiversSing]

Failed to Connect to Server

Any update available on the situation yet? The lack of information is nearly as frustrating as the lack of servers