If we file a ticket Shortee will we get our stuff back? cause i had already done my dungeons, bath, iob, and was in nether with Harle..
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Originally posted by BloodyDove View PostIf we file a ticket Shortee will we get our stuff back? cause i had already done my dungeons, bath, iob, and was in nether with Harle..S42MxMood03
Guild-SoulofRuins
Married:S36Krayzie
Life too short to live with regrets
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Originally posted by luigihunter00 View PostO am just warning u on how they do an trust me they don't care they will roll us all back and then give us some weak reward they have done it to us 3 times already!!!
- (S64) NatureKai -
CS1: (S64) NatureKai
Class: Beastmaster
Plane: Eidolon
Level: 92
Tenet: Chaotic Level 9
Wings: Divine Wings
Mount: GBS, Great Phoenix
Pet(s): Demon King, Snow Angel, Guardian Angel, DeathKnight, Bone Dragon
- The OP Beastmaster -
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Originally posted by BloodyDove View PostIf we file a ticket Shortee will we get our stuff back? cause i had already done my dungeons, bath, iob, and was in nether with Harle..
You gonna reply : But i haven't heard back at you at all!
And after a week : As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved. If this isn't the case, and you've simply been busy either in the real world or slaying hordes of demons in one of our games, don't worry there is a simple solution. You can re-open this case at any point during the next two weeks simply by replying to this e-mail, and our Support Elves will get back to work helping to solve your issue.
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You got the picture?
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Originally posted by gabemaster View PostI don't doubt it at all Mood. Although, with it being this late in the day I don't think roll-back would occur... Now watch me be wrong.
- (S64) NatureKai -
Originally posted by pappody View PostYou'll get something like these after a week : As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved. If this isn't the case, and you've simply been busy either in the real world or slaying hordes of demons in one of our games, don't worry there is a simple solution. You can re-open this case at any point during the next two weeks simply by replying to this e-mail, and our Support Elves will get back to work helping to solve your issue.
You gonna reply : But i haven't heard back at you at all!
And after a week : As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved. If this isn't the case, and you've simply been busy either in the real world or slaying hordes of demons in one of our games, don't worry there is a simple solution. You can re-open this case at any point during the next two weeks simply by replying to this e-mail, and our Support Elves will get back to work helping to solve your issue.
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You got the picture?S42MxMood03
Guild-SoulofRuins
Married:S36Krayzie
Life too short to live with regrets
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I feel bad for all the players who upgraded today on our sever Kai with tenents and Cure finally got his promethan wings so I HOPE they don't Roll back but its the easiest option for them to do and then give weak compensations we been here beforeS42MxMood03
Guild-SoulofRuins
Married:S36Krayzie
Life too short to live with regrets
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Well, if anything does come back up... I will be afk for a little to eat... Hopefully it is fixed by the time I return. I miss the game already #23
CS1: (S64) NatureKai
Class: Beastmaster
Plane: Eidolon
Level: 92
Tenet: Chaotic Level 9
Wings: Divine Wings
Mount: GBS, Great Phoenix
Pet(s): Demon King, Snow Angel, Guardian Angel, DeathKnight, Bone Dragon
- The OP Beastmaster -
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Oh this one of the late ones! It tried to be a bit more friendly to break the ice and give you some hope :
R2 Karl replied:
Greetings (S33)Pappody,
Thank you for drawing this to our attention. Believe us when we say we feel distress as we have been made aware of this issue that some player Daily Login has been resettled due to the Daylight Savings Time change. And we sincerely apologize for any inconvenience this may have caused you.
We had a numerous report regarding about the issue, as this has come to our attention, we have coordinated with our project team to attend on this matter, we will then deal with each report on a case-by-case basis. We will review your case and provide a beneficial resolution based on your participation and what could be the rewards you are missing out.
Once again we are truly sorry that this game event doesn’t work as it supposed to be and apologize for any inconvenience that this has caused you and your character. We know that the game is not perfect and want you to know that we are always working to improve the game, unfortunately sometimes making mistakes along the way.
If you have yet to receive an update by the end of Thursday, kindly update us so we could poke someone to attend on your case.
Again we thank you for your report but we must ask you to sit tight. Let us know if there’s anything else we can help you in the meantime!
-The R2Games Team
But in the end : As our Support Elves haven't heard back from you in over two weeks we are going to assume your problem has either resolved itself, or you've found a solution on your own. As a result we will be changing the status of this ticket from Pending to Resolved. If this isn't the case, and you've simply been busy either in the real world or slaying hordes of demons in one of our games, don't worry there is a simple solution. You can re-open this case at any point during the next two weeks simply by replying to this e-mail, and our Support Elves will get back to work helping to solve your issue.
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Originally posted by luigihunter00 View PostI feel bad for all the players who upgraded today on our sever Kai with tenents and Cure finally got his promethan wings so I HOPE they don't Roll back but its the easiest option for them to do and then give weak compensations we been here before
CS1: (S64) NatureKai
Class: Beastmaster
Plane: Eidolon
Level: 92
Tenet: Chaotic Level 9
Wings: Divine Wings
Mount: GBS, Great Phoenix
Pet(s): Demon King, Snow Angel, Guardian Angel, DeathKnight, Bone Dragon
- The OP Beastmaster -
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Originally posted by BloodyDove View PostOh no Cure finally got his wings? They better not rollback.. >.<
CS1: (S64) NatureKai
Class: Beastmaster
Plane: Eidolon
Level: 92
Tenet: Chaotic Level 9
Wings: Divine Wings
Mount: GBS, Great Phoenix
Pet(s): Demon King, Snow Angel, Guardian Angel, DeathKnight, Bone Dragon
- The OP Beastmaster -
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