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  • #16
    Originally posted by LordKyo View Post
    I paid for Vip and didnt get it.
    Your purchase receipt is the receipt that gets emailed to you after you complete a purchase. Take a screenshot of that and reply to your ticket, as was requested. If you already did this, please wait for further response to your ticket.

    Originally posted by Apoloymi View Post
    to be honest Mems, it took 4/5 days to get any kind of response to the ticket that i sent in. I couldn't get a ticket number till they replied, so my bank has just recalled payment. I did try waiting, but after 4/5 day and no reply or response at all I did what i thought was best.
    We don't need your ticket number to ask about your ticket, just the character name and server. You know I'm here if you ever need anything.
    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

    Comment


    • #17
      Originally posted by MemoryLane View Post
      Your purchase receipt is the receipt that gets emailed to you after you complete a purchase. Take a screenshot of that and reply to your ticket, as was requested. If you already did this, please wait for further response to your ticket.


      We don't need your ticket number to ask about your ticket, just the character name and server. You know I'm here if you ever need anything.
      they told me to take a screen shot and mail it to them in email and i did that.

      Comment


      • #18
        Great. They will look into that shortly.
        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

        Comment


        • #19
          Originally posted by MemoryLane View Post
          Great. They will look into that shortly.
          I don't have a reciept for which I get my money on my card the only thing I have is that i took a screen shot. if you claim you can get on my account then you
          can see on my game that I don't have the vip even tho it's paid for.

          Comment


          • #20
            Click image for larger version

Name:	Vip Inactive.JPG
Views:	2
Size:	232.6 KB
ID:	1723615

            I wanna know why is my vip inactive when i screen shot that i paid for it on feb 11th at 3am.

            Comment


            • #21
              Originally posted by LordKyo View Post
              I don't have a reciept for which I get my money on my card the only thing I have is that i took a screen shot. if you claim you can get on my account then you
              can see on my game that I don't have the vip even tho it's paid for.
              *I* cannot get on your account. I am not R2, I am a forum moderator. R2 can see your account, but sometimes they do need the proof of purchase, which is the receipt.

              You don't get receipts when you buy stuff? As far as I am aware, every payment option has some sort of receipt system in the event something goes wrong with the payment.
              Received a random forum error? Refresh the page first, sometimes the error message is the error.

              Some inboxes are broken, including mine. Please don't send me private messages at this time.

              Rules of the Forum are found here.

              R2Games Ticket System for browser games: https://www.r2games.com/support

              Comment


              • #22
                i didnt get a reciept what im trying to tell you.

                Comment


                • #23
                  I have been told your VIP has been delivered. Refresh the game and check, please.
                  Received a random forum error? Refresh the page first, sometimes the error message is the error.

                  Some inboxes are broken, including mine. Please don't send me private messages at this time.

                  Rules of the Forum are found here.

                  R2Games Ticket System for browser games: https://www.r2games.com/support

                  Comment


                  • #24
                    it doesnt work ive recharge now 4000 xtalls onS89 but nothing happens
                    Last edited by wolli12; 02-14-2016, 10:35 PM. Reason: correction

                    Comment


                    • #25
                      Originally posted by wolli12 View Post
                      it doesnt work ive recharge now 4000 xtalls onS89 but nothing happens
                      Did you send in a ticket and include your transaction number?
                      Received a random forum error? Refresh the page first, sometimes the error message is the error.

                      Some inboxes are broken, including mine. Please don't send me private messages at this time.

                      Rules of the Forum are found here.

                      R2Games Ticket System for browser games: https://www.r2games.com/support

                      Comment


                      • #26
                        yes allready done from my account side orders

                        Comment


                        • #27
                          How long ago did you send in your ticket?
                          Received a random forum error? Refresh the page first, sometimes the error message is the error.

                          Some inboxes are broken, including mine. Please don't send me private messages at this time.

                          Rules of the Forum are found here.

                          R2Games Ticket System for browser games: https://www.r2games.com/support

                          Comment


                          • #28
                            25-30 mins i know it takes some time but the is Point Event over and will be angry then

                            Comment


                            • #29
                              Okay. What is the character name and server you used in creating your ticket?
                              Received a random forum error? Refresh the page first, sometimes the error message is the error.

                              Some inboxes are broken, including mine. Please don't send me private messages at this time.

                              Rules of the Forum are found here.

                              R2Games Ticket System for browser games: https://www.r2games.com/support

                              Comment


                              • #30
                                S89 Adamssohn

                                Comment

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