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Missing Character Issue -- Known Issue, please use this thread

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  • Missing Character Issue -- Known Issue, please use this thread

    Hi, I've gone to log into the server, and rather than the list of 3 characters I would normally have, its asking me to create a new character.
    My Main was Chillidog..

    I cant post a support ticket as it asks me to select a character... I have none to select so the ticket won't allow me to continue...

    Chillidog
    [38] Shine of Ariel

    --- Mod edit ---

    Staff is aware of the issue and are looking into it now. Seems only the servers on the upcoming merge list are effected, and it should be a temporary situation. Please have patience while the issue is being corrected.
    Last edited by MemoryLane; 12-17-2012, 11:50 PM. Reason: mod edit

  • #2
    Huge issue

    Um I logged on earlier today, everything was fine.. logged off for two hours and both my charecters are gone.. like ***, can you get them back?

    Comment


    • #3
      Happen to me aswell. I relog and seems like the character list are 'missing'.
      Can't even get into my alts aswell.
      Pretty sure this happens for all Group 1 merge servers.

      ~[S51]
      A werewolf, A wearwolf, A warewolf, Aware wolf.

      Comment


      • #4
        You gotta make a new character and file a ticket with it. For all of your missing characters. (From what I understand, This is what a mode told someone else with the same issue)
        Whelp I'm... I'm Mu.


        Chara: Mu
        Server: ---
        Class: Priest
        Wings: ---
        Pet: ---

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        • #5
          Not just you, but I think most of the merged server is.

          http://forum.r2games.com/showthread.php?41454
          A werewolf, A wearwolf, A warewolf, Aware wolf.

          Comment


          • #6
            Originally posted by Mupin View Post
            You gotta make a new character and file a ticket with it. For all of your missing characters. (From what I understand, This is what a mode told someone else with the same issue)
            tried that, but you would get 'Invalid Name' when you make a new character..
            A werewolf, A wearwolf, A warewolf, Aware wolf.

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            • #7
              Same thing with mme [S58]

              Comment


              • #8
                Originally posted by ShiroiTsubasa View Post
                tried that, but you would get 'Invalid Name' when you make a new character..
                Go to a server not involved in a recent merge and create a new character there. Use that as your ticket filing character.
                New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                Received a random forum error? Refresh the page first, sometimes the error message is the error.

                Some inboxes are broken, including mine. Please don't send me private messages at this time.

                Rules of the Forum are found here.

                R2Games Ticket System for browser games: https://www.r2games.com/support

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                • #9
                  No Charecter Issue

                  So looking through out forums.. it seems that alot of people have lost their charecters, so it has nothing to do with cookies or internet, I think that something needs to be done about this, like soon I am [S58] Batman, please help..

                  Comment


                  • #10
                    Mmm created a new char, but still won't let me issue a ticket.

                    I get all the feilds done but when I submit, it clears the feilds and asks me to please check the errors below.... but its wiped my feilds lol

                    Mods, can you pls fix this...

                    ta

                    Comment


                    • #11
                      Originally posted by MemoryLane View Post
                      Go to a server not involved in a recent merge and create a new character there. Use that as your ticket filing character.
                      You shouldnt have to file a ticket if multiple people are having the same problem....

                      Comment


                      • #12
                        I lost all my characters

                        Help me please i am from s47 and i was login into one of my characters in this account then i loged into next but i had no more characters. why did they delete and how they all had password lock. please return all my characters i had 4-5 platinum and other valuable items there. i do not understand how it could happen i tried filin a ticket but it says select a character but i have none to select. please im mad and confused. what happend

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                        • #13
                          account loss

                          .. hello good day,,,
                          im just going to ask why did my account loss...
                          it delete itself??
                          tnx for the response..

                          um my ign is : (S38)sakura03
                          shine of Ariel

                          Comment


                          • #14
                            Filed one. Awaiting for atleast some response. I linked this topic aswell, just incase.
                            A werewolf, A wearwolf, A warewolf, Aware wolf.

                            Comment


                            • #15
                              Yep, same issue here, tried to create a ticket but you need to have a character - created a character but is still won't allow me to issue a ticket....

                              Hopefully they'll see it fixed soon..... c

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