Accidental Firelord misclick deletion and no compensation from r2.

[vivsixx29]

Trixy ;o
yikes! im sorry to hear about your fl

[TrixyFairy]

Trixy ;o
yikes! im sorry to hear about your fl

im trying to get another 55 eggs and counting i will never be that lucky again to get within 9 and r2 has just f'd me over good.

[cronicswife]

see this just goes to prove that R2 do CAN return ur FL. Seriously I dont see what R2s problem is! All you are asking for is ur pet to be returned! Its not like ur asking for something you didnt have or for more!! Kinda makes me want to quit this damn game and find something better to do with my time! AND YES this is just extremely BAD CUSTOMER SERVICE!! ANOTHER WAY for R2 to rob our money and yes they are lying to you!

[TrixyFairy]

Is there any GM out there who would like to comment on my thread and give us anymore excuses as to why you will not return my pet for ur defected flaw in game? i would like that instead of sitting back and not saying anything because you can't because players are more right than what you are, you don't like being outsmarted and take the blame for anything if it had a mouth it would of bit you.

I would very much appreciate it if someone else could handle my case and not adonis paul and cherry because they say the same thing constantly and have nothing better to say, is that what they get taught in customer service?

[MemoryLane]

If you would like to suggest that they make the confirmation box bigger when clicking on Delete in the pet panel, you are more than welcome to in the Suggestions & Feedback section. There is a confirmation box there to prevent accidental deletion of valuable items.

I'm very sorry about your pet. If you'd like me to pass along your ticket to one of the people who supervise the GMs so they can tell that mistakenly deleted items will not be returned, I would be more than happy to.

[mhanth4f]

"Thu, Mar 28 2013 6:43am - Cherry R2
Mercedes R Borrett,

We do not give special treatment to any of our players, may he/she be a paying player or not.

-The R2Games Team"

lol R2Games

[nahykee]

well what do you expect it's r2games after all

[R2CS_Gabriel]

that is a biggest lie i ever, they treat cashers differently depending on the amount...

No lie at all. If he did have Fire Lord, there is a proof. If, he/she did not have fire lord then why does he/ she have 11 lucky stars? -.-"

[Gabriel]

Sorry to hear about this. It's so fustrating, when you have a "really" special pet, then you delete it, by mistake. And anyways I beleive you.
If you lied, which you didnt, you would have no lucky stars at all,in your Super Angel

[TrixyFairy]

If you would like to suggest that they make the confirmation box bigger when clicking on Delete in the pet panel, you are more than welcome to in the Suggestions & Feedback section. There is a confirmation box there to prevent accidental deletion of valuable items.

I'm very sorry about your pet. If you'd like me to pass along your ticket to one of the people who supervise the GMs so they can tell that mistakenly deleted items will not be returned, I would be more than happy to.

I do not want them to make the deletion pop up & click button any bigger than what itis already because it can still be misclicked, i would like them to put where a player could delete by password of own choice...

[speeds16]

No lie at all. If he did have Fire Lord, there is a proof. If, he/she did not have fire lord then why does he/ she have 11 lucky stars? -.-"

Is this a real GM? The name isn't black as normal ones so it's an imitator right?

[TrixyFairy]

Is this a real GM? The name isn't black as normal ones so it's an imitator right?

Some people put their nickname as it i spose?

[TrixyFairy]

But i am very dissapointed with r2, i never usually ask for anything but i asked for a small favour and so upset that they cannot help me after i spent alot of money on here. Im not a bad person im not a dishonest person i have helped so many people get their firelord and or buy them costumes out of the goodness of my heart. and now i will not do it and or spend anything else on cs.

[MemoryLane]

I do not want them to make the deletion pop up & click button any bigger than what itis already because it can still be misclicked, i would like them to put where a player could delete by password of own choice...

It's doubtful they will add a password to the delete option, but you can suggest it in its own thread in the proper section if you'd like to see how the community feels about it.

Is this a real GM? The name isn't black as normal ones so it's an imitator right?

You would be correct. I'll ask for the name to be corrected soon.

But i am very dissapointed with r2, i never usually ask for anything but i asked for a small favour and so upset that they cannot help me after i spent alot of money on here. Im not a bad person im not a dishonest person i have helped so many people get their firelord and or buy them costumes out of the goodness of my heart. and now i will not do it and or spend anything else on cs.

I understand you are disappointed, but they are standing by their rule of not returning items lost due to player mistakes (selling to an npc, destroying, etc).

The last time they made an exception and returned something to a player, the community had a fit about it and was very vocal on the forum and in tickets about how the player shouldn't have gotten it back. Since then, they have made no exceptions. I feel for you, and if there was anything that could be done, I'd find someone to do it for you, but there just isn't.

[TrixyFairy]

But why did people have a fit about it? is it because they had asked for stuff back and been told no? might be why there was an uproar.