Accidental Firelord misclick deletion and no compensation from r2.

[R2184903]

I wish to know why a guy on same server got his frag back after he clicked to sell to vendor????

[TrixyFairy]

Listen if they said no, all this talk wont change anything, if u are a casher, just get another one, and dont make urself so sad , its a game after all

I may be a casher but that still does not change the fact that they had a defect/flaw with a simple pop up button how does that even give safeguard to players who play, how hard could it be for them to do a simple thing for loads of people in the cs community after all they are a company and majority of ppl keep them in money on these games and they couldn't even come to an agreement but yet they dont wish to take any blame for it, they just pass the blame to the player and say up yours deal with it not our problem u clicked a stupid poxy pop up that could and can easily be misclicked haha... they have my money and now i have no item that is thieving it was an honest mistake which many would make and you would be doing the same thing like i told someone earlier if it was your pet. and the fact that they are accusing me for being offensive for accusing them when i was merely stating the facts and how people feel about this...they broke their own rules by giving people their items and yet say no to other people, i think that is wrong it should never be one rule for one and one rule for another.

[Thedodge]

Listen if they said no, all this talk wont change anything, if u are a casher, just get another one, and dont make urself so sad , its a game after all

[pig123456789]

>:O if u got nothing to say on this thread or about this matter do not post...

I was replying to Rnuxz1 .

[TrixyFairy]

True. dat

>:O if u got nothing to say on this thread or about this matter do not post...

[pig123456789]

spartan kick all the 10million players

True. dat

[Brigadier]

I accadently wasted like 700 xtals cuz of the buy it automaticly button above the forge button. Got me 20 HWs. For that price I could buy 7 Soul Print, Sell them for 4.2P and easily get 7 HW Stks from it. Thats 1750 HWs. =,=

[TrixyFairy]

Don't let this be swept under the mat and r2 do nothing about it for non paying and paying customers, you know it could have easily happened to anybody because of their lack of security measures.. you dont build something up for ages then a honest human mistake happens and you get told no way not our problem where is the support in that. They have been too dishonest for way too long and loads of you know it if this has happened to you i would like to know because they may eventually do something to help prevent this and or compensate people for it.

After all r2 you are a company, you should atleast come to some agreement with your customers and or community.

[R2234001]

im sorry to hear you lost your FL. my kids deleted my DK and all i got the first 2 days was "we're sorry for the inconvience, but we cannot return your pet." and then when someones weapon was returned again i sent another ticket and all i got was "we sent this to the apropriate department to be dealt with accordingly." havent heard **** from them since. yay for R2 -.-

[TrixyFairy]

Seriously? Why should they have to compensate you for a mistake that YOU made? It wasn't their fault, nor was it a game bug. YOU clicked the delete button. Get over it and move on.

It was bought with my money that they have so i should be compensated for THEIR DEFECT do you not read? their pop up and button clicking system is ridiculous and why is the delete button so damn close to summon because they want to make sure people click it so they can say exactly that to people oh its ur own damn fault not ours blah blah i pointed out a defect as it says to in their TOS but did i get any closer to my case no they cannot even answer me correctly and yet say the same thing over and over again it could be better prevented for other people and me, you would be doing the same damn thing if it was ur pet so shut up and gtfo

[Touche]

Seriously? Why should they have to compensate you for a mistake that YOU made? It wasn't their fault, nor was it a game bug. YOU clicked the delete button. Get over it and move on.

[TrixyFairy]

With cashers being treated differently we're talking about people who spend over 1k a week easily. 40-80 is just pocketmoney for them.



This truly is a big lie. And I really did laugh out loud reading this. Bigtime cashers get very special offers, things get restored much easier: full account got deleted by player's own choice trying to quit the game: Came back, asked a bit, and toon restored fully intact with soul/gear/honor/level/pet, name it.



This quote sums up a lot very simple. It's a moneypit-game with no service at all. An auto-program would answer more sympathetically than R2 is doing.

80x4 = 320$ in a month so that is bullcrap and i dont get my item back is also bullcrap but yet they were going to close my ticket only for the pure fact that they know they cannot answer or give me a good explanation as to why they cannot do that and also for saying that accusing them of doing it is an offence they know many ppl get their items restored and being dishonest doesnt help them one bit

Let's put it like this i have been here for almost 2 years and been paying 40-80$ a week x4 in a month is 320$ and in a year that is over 3 and a half grand a year and yet u tell me ur defect is my problem why dont u sort out your heads and get them out of each others ***** because u got too much money coming in from loads of players and sort it out.

[speeds16]

Roflmao im a casher and spend 40-80$ a week i get no compensation, so no it doesnt matter if casher or non casher their just bullchitters.

With cashers being treated differently we're talking about people who spend over 1k a week easily. 40-80 is just pocketmoney for them.

I pay for stuff on this game and i get treated with no respect, why give back to one but not the others to then cause an uproar in the game, you are thieving me of something i had payed for and where is my consumer rights.

"Thu, Mar 28 2013 6:43am - Cherry R2
Mercedes R Borrett,

We do not give special treatment to any of our players, may he/she be a paying player or not.

-The R2Games Team"

This truly is a big lie. And I really did laugh out loud reading this. Bigtime cashers get very special offers, things get restored much easier: full account got deleted by player's own choice trying to quit the game: Came back, asked a bit, and toon restored fully intact with soul/gear/honor/level/pet, name it.

I used to spend $200+ a month on this game and was happy until a similar incident happened to me. Now I spend $0/cancelled VIP's and cant see that changing.

There is a very cynical reason delete pet is next to summon pet.... they(R2) want you to pay again to replace lost pet. Would be extremely easy to modify to prevent this. Its the same with the auto buy system and selling to npc.

I think the business model is flawed as a simple fix would have kept me recharging, instead of insulting me with ticket responses that might as well have said "haha".

Customers need customer service or they will no longer be customers, simple.

This quote sums up a lot very simple. It's a moneypit-game with no service at all. An auto-program would answer more sympathetically than R2 is doing.

[TrixyFairy]

So r2 you are telling me that it is an offence to accuse you of saying that you have given people special treatment in returning their items?

So r2 you are telling me that it is an offence to accuse you of saying that you have given people special treatment in returning their items?

Im being punished for the truth...is that it?

Cheers r2 what a way to *** me over good and proper first fl i was lucky to get within 9 eggs now just got another 54 and nothing when you could have easily given me it back for your flaws and defects that could have been better prevented...thanks alot *Sarcasm*

[Whisper498]

just get heaps of people send in compliant tickets, then they will do something, a lot of people are uitting because they dont care about this game and only want money from it, really pay more attention 2 this game, like you with wartune and your other games, or hire a new staff team, they were a heap better when it was just crystal saga released. Their attention is on the newer games not caring about the other players who play this game.