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I've been robbed

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  • I've been robbed

    On March 19, 2013 I purchased crystals for $4.99 and expected to see not only crystals but an assortment of goodies appear magically in my pack in Crystal Saga. NOTHING has shown up but a credit card charge. I tried to do a ticket, apparently that is beyond my capability. I tried to log in to my account where I paid for the stuff I missed on the first attempt and my account got locked. This was a test. I will not spend any more time or money. This is just a vent. I really don't expect any thing to come of it. Once a thief has your money you've lost. I am on Empyrean Acropolis [S61], my character is homer. That last just in case there is an honest person somewhere in your organization with the power and inclination to help.

  • #2
    Can you explain the issue you are having with sending in a ticket? You probably have a very easy to resolve issue, but they need a ticket sent in so they can check on it for you.

    Most common issues for not being able to send in a ticket are the account name is wrong (yours is "rolyat") or the attachment wasn't the proper size or format (copy/paste the payment info into the ticket instead of attaching a screenshot if needed). As for the transaction number, just put anything in that box (I use 11111111 myself).

    If you still need help with the ticket, I will send you a screenshot for you to copy.
    Received a random forum error? Refresh the page first, sometimes the error message is the error.

    Some inboxes are broken, including mine. Please don't send me private messages at this time.

    Rules of the Forum are found here.

    R2Games Ticket System for browser games: https://www.r2games.com/support

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