Someone got hacked, don't know how to file this as a ticket

[Kaiten4687]

So just now he gets on, says he hacked the account and is ruining it.

I don't know if it is the player quitting in a childish way, or if someone really hacked it. Just bringing this to a GM's attention or a moderator and wondering how I can go about this.
Also how would I file this as a ticket

[Kaiten4687]

And now they are trading it on World chat.

Where is a GM in game to see this **** happening to resolve it

[BrotherVT]

Alright, first off, file a ticket HERE under Game Support.
Then all the pictures you have uploaded, provide them all within the Ticket.
Then provide to us the Ticket Number after you have received one so we may progress on the ticket.

[Kaiten4687]

Thanks, will favorite the link to save time in the future

[Kaiten4687]

Only let me send one picture with it, so I sent the original one

The ticket # is

491227

[BrotherVT]

Thank you for the Ticket Number.
During a case like this, I will not be able to provide you updates.
Once the issue is resolved, I will contact you.

[Kaiten4687]

Thank you. I just hope it is resolved for the actual player before any serious damage is done.

I apologize that I could not do this in a more organized manner

[mhanth4f]

serious damage already done. dont know if they have the Bunny Wabbitsâ„¢ to do something good for the owner of that player

[BFSita]

Okay i am the owner of Summer01
and well i filed a ticket earlier cus i left my character to afk last night, but when i woke up it had logged me out, i tried to log back in and 3 spam alts popped up in its place. Why wud i wanna quit when i came so far? and also i dont does those kind of faces and i dont say dorky stuff like that. ALso ty daera for posting SS it will really help out. So if u R2 staff cud plzzz do something id really appreciate it.

[jason___311]

lol he already banned good

[BFSita]

But i have never given anyone my login info.

[BrotherVT]

But i have never given anyone my login info.

The account was dealt with to ensure further protection of the account.
Please file a ticket HERE to reclaim your account.

[BFSita]

I have already filed a ticket earlier today