Changed password

[Saikara]

I can't seem to be able to file a ticket.

I was on my alternate account, Photograph. I attempted to change the password, it said 'Old password incorrect'. I dismissed the warning and logged out of the account. Upon later logging into aforementioned account, I am unable to, as the potential password I set it as is incorrect, and so is the old password (before changining it).

May I request a temporary password in which I can access the account so I can change it?

[MemoryLane]

You will need to send in a ticket for help with this.

May I ask what the issue you are having with the ticket system is?

[Saikara]

You will need to send in a ticket for help with this.

May I ask what the issue you are having with the ticket system is?

'Unable to create a ticket. Please correct errors below and try again!' Even though I had filled in all the appropriate areas.

[R2CS_Pat]

Hm, not having any issues on my end. Are you certain you've filled out all necessary input fields?

[Saikara]

Yes, I have, although I am unsure of what I need to enter in the 'account' field, whether this account or Photograph.

[R2CS_Pat]

Any account will do as long as you are able to select one of your characters in the Character Name dropdown menu.

[Saikara]

Any account will do as long as you are able to select one of your characters in the Character Name dropdown menu.

Tried, still gave me the same error message as before.

[BrotherVT]

Then can you take a screenshot with what the errors claim it is?

[Saikara]

Then can you take a screenshot with what the errors claim it is?

Sent R2CS_Pat a message with the screenshot from my main account.

[MemoryLane]

Sent R2CS_Pat a message with the screenshot from my main account.

Thank you. From your screenshots, you are missing the email address. This must be a full and valid email address for the ticket to submit. Please try again.