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Activated VIP yet no Crystal nor Bonus Items

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  • Activated VIP yet no Crystal nor Bonus Items

    Hi! I need help i just activated my VIP yet i did not receive anything. In game it says VIP active but there are no crystals and I didn't receive any items.

    IGN:AmaraBelle
    Server: Kaymo Mountain

    Already filed a ticket.
    Your ticket # is 237612
    Last edited by BrotherVT; 10-17-2013, 10:15 PM. Reason: Merging Posts

  • #2
    Before I forward your ticket, does it show [VIP] next to your character name?
    The King doesn't fall so easily boys

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    • #3
      yes sir ^_^

      BTW i think it's also a bug, when i logged in my coupons doubled in number i think there was around almost 800 the last time i saw it but when i activated vip it became 1600+ i don't know if this is a promo thing or a bug... ^_^

      Click image for larger version

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      VIP shows active
      Last edited by BrotherVT; 10-17-2013, 10:15 PM. Reason: Merging Posts

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      • #4
        Originally posted by ryzabelle
        [ATTACH=CONFIG]59501[/ATTACH]
        VIP shows active
        wow those coupons *O*
        "Poison ? That's a merely dessert for a demon like me" - (S58)Mirajane

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        • #5
          no update yet... this is just sad.. it's my first time loading and already it's a disaster....

          is here any other info i can give to speed up the fixing of this?

          I got my crystals now yey! ^_^ thanks guys! I just have one more question... This is my first time topping up... am i not supposed to receive a first payment pack?
          Last edited by BrotherVT; 10-17-2013, 10:15 PM. Reason: Merging Posts

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          • #6
            Originally posted by ryzabelle
            I got my crystals now yey! ^_^ thanks guys! I just have one more question... This is my first time topping up... am i not supposed to receive a first payment pack?
            If it's the first time topping up on your character, then you should receive a First Payment Pack.
            However, the First Payment Pack goes along when purchasing actual Crystals and not the VIP. If you buy a $4.99, you should receive it.
            The King doesn't fall so easily boys

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            • #7
              I see... thanks so much you guys! ^_^ HUGS! EVERYTHING IS SOLVED NOW! ^_^

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