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  • VIP Deactivated after 4 days?

    What happened my VIP status just disappeared.. it's just been 4 days...????

  • #2
    ticket # is 168816

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    • #3
      I just forwarded your ticket. I apologize for the long delay.
      The King doesn't fall so easily boys

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      • #4
        There is no record of a VIP purchase on your account. Was it the free VIP from the VIP NPC in Starglade that you activated? If you did purchase VIP, can you provide a screenshot of the receipt that was sent to your email, please?
        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

        Received a random forum error? Refresh the page first, sometimes the error message is the error.

        Some inboxes are broken, including mine. Please don't send me private messages at this time.

        Rules of the Forum are found here.

        R2Games Ticket System for browser games: https://www.r2games.com/support

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        • #5
          i was already given the 800 crystals how can this be?

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          • #6
            We need to know first though if you used the VIP Agent located in Starglade.
            Although, if you actually did purchase VIP, it should be located at http://r2games.com/user under VIP State.
            The King doesn't fall so easily boys

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            • #7
              Click image for larger version

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              see here's my MOL transactions

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              • #8
                it's not showing i bought VIP but that might be bacause i haven't verified my email before i bought VIP

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                • #9
                  Well there's something for us to go off of. We appreciate it. If we have more questions, we will ask.

                  Also, since you got the mol page, also take a picture of the r2games user one I linked above
                  The King doesn't fall so easily boys

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                  • #10
                    user page not showing the vip purchase transactionClick image for larger version

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                    • #11
                      Check the VIP state tab.
                      The King doesn't fall so easily boys

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                      • #12
                        Did you get a receipt sent to your email when you purchased the vip?
                        New R2 Community Discord Server: https://discord.gg/VFMzFDqKq5

                        Received a random forum error? Refresh the page first, sometimes the error message is the error.

                        Some inboxes are broken, including mine. Please don't send me private messages at this time.

                        Rules of the Forum are found here.

                        R2Games Ticket System for browser games: https://www.r2games.com/support

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                        • #13
                          nothing under vip state tab.. no email either

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                          • #14
                            i didn't receive anything from r2. the only email i received after using mol points for purchase is this
                            Click image for larger version

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                            • #15
                              Well, since we can't get anything exactly out of the information you provided us, your best bet is to contact MOL to see what they can do for you.
                              The King doesn't fall so easily boys

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