Its been for a week+ now I send a ticket I get back the number of the ticket 7855 and then I try to view it and it doesn't work so I log in with a different old ticket and view all my tickets and its not there.
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IGN: [Eidolon]:(s6)xemy
SERVER: Windshear Peaks
Trap ranger -
Try this link.
http://support.r2games.com/support/support
You will obviously need to be signed in to view it.
I have been having issues with their ticket page also. -
I have been having problems aswell, but not the way as you two.
Ever since last week so have I been trying to send this one same ticket- but as soon I add in a screenshot it turns into an error message and the whole page goes poff.
I find it extremely annoying <_<Server: (S45)Exenden Realm
Name: Lunaria
Class: Fire Mage
Plane: Eidolon
Level: 125+
Guild: TheDarkness (Leader)
Honor Rank: Emperor
Mount: Super Jiyaori
Wings: Ultimate Demon Lord +5
Weapon: Perfect Fragarach Orb II +8 (Fused with lvl 121 orb)
Husband: (S50)Buldozeris00
Pet: Guardian Angel +13, Emperor Demon +13, Super Angel +13, Ultrasaurus Rex +13, Dragon Boxer +13, Fire Lord + Morphed Phoenix
“It’s too bad that stupidity isn’t painful.†― Anton Szandor LaVeyComment
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Yeah the ticket system is broken now, i don't know why they changed it, but its broken.
I just found out today that screenshots you upload to them actually don't get sent, also hitting refresh on that support page i linked.. for some reason re-sends a reply.
But i did get an email saying they have people working on it.
I had assumed it would be fixed by now.. unless they have a much bigger problem that we don't know about.Comment
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