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Dazed and confused about a purchase...

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  • Dazed and confused about a purchase...

    hey I just tried to place a crystal order and had this pop up. Any idea what it means... should i file a ticket?Click image for larger version

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  • #2
    yes, you should file a ticket and attach that screen shot. http://support.r2games.com
    Hopefully someone can figure this out quickly for you.

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    • #3
      ok ty I just wanted to make sure it wasnt some sort of known intermittant problem before I bothered a higher up. Seems to be becoming more and more difficult to get R2 to take my money...

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      • #4
        sorry to double post but its been a couple of days now and just wanted to update. Still nothing from R2 on the matter... from what I can gather from my own research is that I made a past payment with leftover ultimate points and this payment has yet to process and is holding up future payments. While it would be nice to get crystal for the chinese new year sale I just cant bring myself to care anymore after reading this http://forum.r2games.com/showthread....nse-or-does-it I just dont know what to say about the direction this company is going in. Its a shame it really is.

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        • #5
          While the forum you linked is entirely a different case, you might want to skim the thread admin Storm posted: http://forum.r2games.com/announcement.php?f=15

          As he says, due to Chinese NY (01/28-02/06), there will be a delay in processing ticket orders and such. So try being patient with the R2 staff as they're working around the holiday schedule.

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          • #6
            ok thanks... fair enough. I'll wait till they get it sorted then make my purchase and hop in my delorian and be just in time for the chinese new year sale.

            EDIT: My phone booth is in the shop.

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            • #7
              Originally posted by goodhelp View Post
              ok thanks... fair enough. I'll wait till they get it sorted then make my purchase and hop in my delorian and be just in time for the chinese new year sale.
              Lolol, godspeed young time traveler. XD

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