Everyday my character is missing from the login screen. I contact support via "send a ticket" and have only received one response. I have a VIP account and since I am a returning player from about 8 years ago, I do not have the same email account that I originally secured my account with.
1st: How do I change my email and password now as I still have the same Facebook account as before.
2nd: What can I do to make sure that my character will be on the login screen. Last night I forgot I was online on Facebook for a couple of hours and FINALLY I was able to enter the game but the rubber banding affect was so bad that I could not do anything but make 3 attempts to get to Starglade via coupon which only worked on the 3rd try but it did use 2 others attempts that failed due to server lag. I love this game and just want to play it not fight with my browser (IE) and Windows 10 and R2Games. I hope someone response.
Character Name: Sophie (Beast Master)
Server: S41-Amethyst Forest
Character created: May 21, 2019
Email: Email Removed
Login: via Facebook game link
Browser: Internet Explorer V. 11.504.17763.0
Updated Versions: 11.0.126 (KB4505050)
Product ID: 00150-20000-00003-AA459
1st: How do I change my email and password now as I still have the same Facebook account as before.
2nd: What can I do to make sure that my character will be on the login screen. Last night I forgot I was online on Facebook for a couple of hours and FINALLY I was able to enter the game but the rubber banding affect was so bad that I could not do anything but make 3 attempts to get to Starglade via coupon which only worked on the 3rd try but it did use 2 others attempts that failed due to server lag. I love this game and just want to play it not fight with my browser (IE) and Windows 10 and R2Games. I hope someone response.
Character Name: Sophie (Beast Master)
Server: S41-Amethyst Forest
Character created: May 21, 2019
Email: Email Removed
Login: via Facebook game link
Browser: Internet Explorer V. 11.504.17763.0
Updated Versions: 11.0.126 (KB4505050)
Product ID: 00150-20000-00003-AA459
Comment