Did NOT receive 1000 Diamonds after recharging for the amount of $9.99

[Radicalz]

Server: 194 Mylne Castle
Name: Tashia
Type: Not receiving diamonds

Details: I just recharged $9.99 for 1000 diamonds. I waited for 30 minutes thinking that there could be a delay. But It's almost an hour and I haven't received the diamonds yet! Check on this.

AND BY THE WAY! FORUM ADMINS, DON'T YOU *EDIT* DARE TELL ME THAT YOU CHECKED ON THIS REPORTED IT TO THE HIGHER AUTHORITIES !! THAT *EDIT* PROCESSED DON'T WORK COZ' FOR MY LAST COMPLAIN YOU *EDIT* ADMINS DID NOT DO ANYTHING AND DID NOT EVEN FIX IT !! *EDIT*!! THIS AIN'T ABOUT GAMEPLAY BUG ANYMORE !! WE'RE TALKING REAL MONEY HERE !!

[AE86]

All payment issues should be directed to billing at support.r2games.com

[petkamax]

Perfect support!
1000 Diamonds issue do not solved for fifth day.
Yesterdays recharge of 5000 diamonds not received yet.
Answers - automatic, no real help or care.
Totaly dissapointed.

[GM_Orlene]

Billing issues have to be addressed in the form of a ticket at support.r2games.com. If you have a ticket number I can forward it to the billing team.

[Istanda]

The moderators are doing their jobs. And you are asking for them to do something they can't do. Do you really think FORUM mods can solve a billing issue? Seriously, contact customer support or email the executives or do something other than swear at mods on a FORUM.