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S87-S90 recent merger porblem

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  • #16
    Hi Gurothos,

    sorry if I bother you again, but after the last email i recevied, where R2 said me i was right and the admitted i lost rewards, i have been waiting till now to get what i paid for, without success.
    Honestly, this has become ridiculous and their behaviour unacceptable. Did R2 tell me that, just to keep me quiet for a bit?

    This is the email i sent few minutes ago... I hope you can give me any advise to solve my problem... I am really thinking to leave the game...
    Ty...

    Vicky

    Dear XXX,

    i am writing again to you, cause, after your email, i waited till now to get my rewards, but nothing.
    I still miss what i paid for:
    - 6240 diamonds
    - 8200000 gold
    - 80 element crystals
    - 160 blessed stones
    - 80 seraph stones
    - 1 majestic angel mark

    I am forced to tell you, that i feel teased by you and R2 and very angry again.
    I am looking forward to hearing from you as soon as possible with a positve and quick reply to this problem.
    Best wishes,

    Vicky


    Server: S90
    IGN: Vicky

    Comment

    • #17
      If you submited a ticket I would like the number so I can relay it to a GM to have a look into it and give you an answer as soon as possible.




      It's the first hour, of the first day
      It's hard without you, I cannot lie
      You were everything, and could have been
      It's the first summer, of the first year
      Today only rain, knocks on my window
      And it reminds me, how much I loved you.

      I fail to emerge
      It's a universe, that wants me to get off
      Fear catches me, and I start calling you.

      It's the first night, when I feel cold
      Your arms can no longer warm me
      A cold soul, I cannot love.

      Comment

      • #18
        Ty Gurothos...

        I already submitted 2 tickets:
        229296
        230796

        Should I submit a third one????

        Server: S90
        IGN: Vicky

        Comment

        • #19
          Done, and no no, please, 2 are enough lol !
          Relayed them to a GM and they'll reply to you with the answer/solution.
          Hope it will help you, and sorry for the problems.




          It's the first hour, of the first day
          It's hard without you, I cannot lie
          You were everything, and could have been
          It's the first summer, of the first year
          Today only rain, knocks on my window
          And it reminds me, how much I loved you.

          I fail to emerge
          It's a universe, that wants me to get off
          Fear catches me, and I start calling you.

          It's the first night, when I feel cold
          Your arms can no longer warm me
          A cold soul, I cannot love.

          Comment

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