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Diamonds bought and never received

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  • Diamonds bought and never received

    Just bought 2000 diamonds through paypal got my rewards for buying them but never got the diamonds on LaMarissa Character account

  • #2
    If you got the rewards for recharging 2k but not the diamonds and it passed quite some time after the recharge was done, please submit a ticket to our billing team with the problem.
    Thank you.




    It's the first hour, of the first day
    It's hard without you, I cannot lie
    You were everything, and could have been
    It's the first summer, of the first year
    Today only rain, knocks on my window
    And it reminds me, how much I loved you.


    I fail to emerge
    It's a universe, that wants me to get off
    Fear catches me, and I start calling you.


    It's the first night, when I feel cold
    Your arms can no longer warm me
    A cold soul, I cannot love.

    Comment


    • #3
      Same thing happend to me few minutes ago, also with pay-pal. Submited a ticket also.



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      • #4
        usually if u refresh the diamonds are there when u come bk

        Comment


        • #5
          Originally posted by M_Alexandru View Post
          Same thing happend to me few minutes ago, also with pay-pal. Submited a ticket also.
          Sometimes there will be a slight delay, always give it 60mins before submitting a ticket. That's why I always don't recommend people to recharge right before reset, especially if there is a recharging event going on.

          Happy Chinese New Year!

          Comment


          • #6
            Happened to me aswell, refreshing made them appear

            Comment


            • #7
              Yep refreshing did the trick for me too

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