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cannot collect cross-server tournament rank prices

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  • cannot collect cross-server tournament rank prices

    server S39 Archangels
    nane sabinio
    Click image for larger version

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ID:	1777274
    my rank is 27

  • #2
    Chest icon you collect your rewards from.
    to file a ticket

    Comment


    • #3
      cant be collected.press there but doing nothing
      ty for your interest,but the problem is just see it light

      Comment


      • #4
        Will report the phoenix mount issue to be fixed.
        Also let me know if you didn't receive the rewards after CST finished ( if you don't collect it, it's sent via your mail ).
        That mount is blocking a lot of stuff due to it's " flying " ability.




        It's the first hour, of the first day
        It's hard without you, I cannot lie
        You were everything, and could have been
        It's the first summer, of the first year
        Today only rain, knocks on my window
        And it reminds me, how much I loved you.


        I fail to emerge
        It's a universe, that wants me to get off
        Fear catches me, and I start calling you.


        It's the first night, when I feel cold
        Your arms can no longer warm me
        A cold soul, I cannot love.

        Comment


        • #5
          If the player move the mouse cursor around the chest there should be a spot to click to open.
          to file a ticket

          Comment


          • #6
            Dear Rubedo i really tried this many times during this 2 days.Phoinix is very beautiful and have fun with this in guild chat but may was better be smaller,lets say baby phoinix.Of caurse if i knew it should change it for while but now is too late....
            tll now didn't take anything....
            Last edited by R219858658; 10-04-2015, 01:56 AM.

            Comment


            • #7
              Still didn't took reward.Think must sent via mail.Also you can check account to see im right
              ty in advance

              Comment


              • #8
                Originally posted by R219858658 View Post
                Still didn't took reward.Think must sent via mail.Also you can check account to see im right
                ty in advance
                As I said, wait to see if they'll be sent via mail, if not, reply here and let me know.
                No need to post daily that you didn't got it ( I know you can't, no need to keep trying ).




                It's the first hour, of the first day
                It's hard without you, I cannot lie
                You were everything, and could have been
                It's the first summer, of the first year
                Today only rain, knocks on my window
                And it reminds me, how much I loved you.


                I fail to emerge
                It's a universe, that wants me to get off
                Fear catches me, and I start calling you.


                It's the first night, when I feel cold
                Your arms can no longer warm me
                A cold soul, I cannot love.

                Comment


                • #9
                  dont know how much time must wait,but still no mail reward

                  Comment


                  • #10
                    Originally posted by R219858658 View Post
                    dont know how much time must wait,but still no mail reward
                    Is Mod Guro still handling your issue?
                    to file a ticket

                    Comment


                    • #11
                      Originally posted by R219858658 View Post
                      Still didn't took reward.Think must sent via mail.Also you can check account to see im right
                      ty in advance
                      May I also get your ticket number for reference.
                      to file a ticket

                      Comment


                      • #12
                        Originally posted by Rubedo View Post
                        Is Mod Guro still handling your issue?
                        afraid cannot translate it right,cannot understand you

                        Comment


                        • #13
                          The same problem happen with many things. As Example when you are in a TA room sometimes Mainchars have such a crappy collision scale (without any Wings or Clothes displayed) that you cant check out the angel of the same person. Another example is when you try to join Arena. On the bootom middle stands a Player on a mount and you cant click on Arena because the Model of the Player is invincible a lot bigger then the model you see.

                          Comment


                          • #14
                            Not collect anything yet....Is i so difficult to fix this?Or not hope anymore...
                            thank you

                            Comment


                            • #15
                              Originally posted by R219858658 View Post
                              Not collect anything yet....Is i so difficult to fix this?Or not hope anymore...
                              thank you
                              Will report it again and see if it's being dealt with.
                              I will also need the TICKET NUMBER if you did submit a ticket, if not, please submit one by clicking on my signature.
                              Thank you.
                              Last edited by Gurothos; 10-19-2015, 06:32 AM.




                              It's the first hour, of the first day
                              It's hard without you, I cannot lie
                              You were everything, and could have been
                              It's the first summer, of the first year
                              Today only rain, knocks on my window
                              And it reminds me, how much I loved you.


                              I fail to emerge
                              It's a universe, that wants me to get off
                              Fear catches me, and I start calling you.


                              It's the first night, when I feel cold
                              Your arms can no longer warm me
                              A cold soul, I cannot love.

                              Comment

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