cannot collect cross-server tournament rank prices

[R219858658]

server S39 Archangels
nane sabinio

my rank is 27

[R219858658]

nothing yet,only a message saying sorry and be patience,which i believe is auto-answer
so whats next step?

[Gurothos]

think need this
Case #: 433827.

Will report it.
Please check it from time to time to see if you received any answers on it.
Thank you.

[R219858658]

Will report it again and see if it's being dealt with.
I will also need the TICKET NUMBER if you did submit a ticket, if not, please submit one by clicking on my signature.
Thank you.

think need this
Case #: 433827.

[Gurothos]

Not collect anything yet....Is i so difficult to fix this?Or not hope anymore...
thank you

Will report it again and see if it's being dealt with.
I will also need the TICKET NUMBER if you did submit a ticket, if not, please submit one by clicking on my signature.
Thank you.

[R219858658]

Not collect anything yet....Is i so difficult to fix this?Or not hope anymore...
thank you

[R256523549]

The same problem happen with many things. As Example when you are in a TA room sometimes Mainchars have such a crappy collision scale (without any Wings or Clothes displayed) that you cant check out the angel of the same person. Another example is when you try to join Arena. On the bootom middle stands a Player on a mount and you cant click on Arena because the Model of the Player is invincible a lot bigger then the model you see.

[R219858658]

Is Mod Guro still handling your issue?

afraid cannot translate it right,cannot understand you

[Rubedo]

Still didn't took reward.Think must sent via mail.Also you can check account to see im right
ty in advance

May I also get your ticket number for reference.

[Rubedo]

dont know how much time must wait,but still no mail reward

Is Mod Guro still handling your issue?

[R219858658]

dont know how much time must wait,but still no mail reward

[Gurothos]

Still didn't took reward.Think must sent via mail.Also you can check account to see im right
ty in advance

As I said, wait to see if they'll be sent via mail, if not, reply here and let me know.
No need to post daily that you didn't got it ( I know you can't, no need to keep trying ).

[R219858658]

Still didn't took reward.Think must sent via mail.Also you can check account to see im right
ty in advance

[R219858658]

Dear Rubedo i really tried this many times during this 2 days.Phoinix is very beautiful and have fun with this in guild chat but may was better be smaller,lets say baby phoinix.Of caurse if i knew it should change it for while but now is too late....
tll now didn't take anything....

[Rubedo]

If the player move the mouse cursor around the chest there should be a spot to click to open.