Double item from Fortune Bag

[tina0305]

Hi I just got the Cupid Wings from Fortune bag and I already
own them. There was no pop up giving me a choice to not take them
and give some of the points back :-( Can you please fix that?

Thanks

S295 Whispering Woods

IGN Chiara

[solowingpixy]

i think problem is on cloths that you have smelt events from time to time that you can smelt extra items, unlike angels or mounts that i didnt see it on smelt

[Alkaris]

In case of duplicate items from forutne, which cant recycled, you need to submit a ticket
http://www.r2games.com/support/?ac=ticket&ticket_type=7
some of your tokens will be returned via game mail.

[tina0305]

Thanks Alkaris, I submitted a ticket *crossing my fingers*

[tina0305]

Got the points back already!!
Thanks for solving that problem really quick!!

[R210496643]

today, i click "open 10x", i got cosmic wings on the first draw but it doesn't show swap button or save button or any button when i already have it but it shows me swap button and save button for the items i already have in my inventory.
IGN: WenZhong
Platform: R2Games
Server: UC23

[Sidhe]

Hello wen. Please post a screenshot of the item in Fortune Bag and of it in your inventory, as well, uncropped and time-stamped. You can get the timestamp by clicking on the tiny clock on the options wheel up the right corner of the game page. Thank you.

[R210496643]

Hello wen. Please post a screenshot of the item in Fortune Bag and of it in your inventory, as well, uncropped and time-stamped. You can get the timestamp by clicking on the tiny clock on the options wheel up the right corner of the game page. Thank you.

this is the cosmic wings in the fortune bag and i posted the screenshot of the wings in my inventory already.

[Sidhe]

Thank you wen. It is already weekend, issue won't be handled until Monday, I think. I will add the new posted ss to the report. I would also suggest you to submit a ticket to support and give there same details as you gave here . I suppose you already know the steps to follow for that ticket submission.