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Compenstion in hot events not working

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  • Compenstion in hot events not working

    Good morning,
    I faced a sort of bug or glitch in hot events last night when I collected the compensation for cs tournament due to maintenance. There were 2 tabs lit in there, login 1 and that 500 royal marks. I first collected login1 then, when I wanted to collect the marks, it wouldn't let me. On another char I first collected the marks, it worked, but it wouldn't let me collect the login 1. This morning, when I checked, it returned back I already collected everything though the left tabs show gray buttons, frozen.
    Here're the SS I took:
    Click image for larger version

Name:	bella hot events.png
Views:	1
Size:	716.1 KB
ID:	1793430Click image for larger version

Name:	bella hot events1.png
Views:	1
Size:	680.2 KB
ID:	1793431Click image for larger version

Name:	psy hot event.png
Views:	1
Size:	824.5 KB
ID:	1793432

    Checking this and answering, maybe solving the problem (as I really need those royal marks), it would be highly appreciated. Thanks in advance.
    IGN: hellabella
    S8 Captive Amora
    Last edited by hellabella_S1; 06-08-2017, 12:01 AM.
    hellabella, S4 Westhollow
    Growth is painful, change is painful. But nothing is as painful as staying stuck somewhere you do not belong.

  • #2
    Same here!
    server:ud2
    IGN: stef71
    Q: "Who wants to live forever...?! " A: The Queen! _______ ~ So, therefore ..."There can be only one" ~

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    • #3
      Should be fixed, contact support if issue still persist.

      Comment


      • #4
        Thank you Alkaris, for the speed of your reply . Issue is fixed, I could collect all rewards now. As I could do that for all chars it seems it is fixed for everyone who would have been affected by that.
        hellabella, S4 Westhollow
        Growth is painful, change is painful. But nothing is as painful as staying stuck somewhere you do not belong.

        Comment

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