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purchased diamonds and did not get them

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  • #1

    purchased diamonds and did not get them

    I purchased 10k diamonds over an hour ago and still have not been credited to me plus my precious pro and the tree nectars along with it

    R2games
    IGN Diamonds
    Server AmberHeath (S235)
    Attached Files
    Last edited by R23176443; 10-29-2018, 10:45 PM.
    Tags: None
  • #2
    Good morning. Issue reported but please submit a ticket to support, as well, following this link: https://www.r2games.com/support/?ac=...&ticket_type=7 . There is also needed to attach the screenshots you took with the ID transaction and the related ones from game to document the issue. Thank you.
    REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.

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