purchased diamonds and did not get them

R23176443

Herald of Harkenings

Join Date: Sep 2012

Posts: 18
#1

purchased diamonds and did not get them

10-29-2018, 06:33 PM

I purchased 10k diamonds over an hour ago and still have not been credited to me plus my precious pro and the tree nectars along with it

R2games
IGN Diamonds
Server AmberHeath (S235)

Attached Files

Last edited by R23176443; 10-29-2018, 10:45 PM.
Tags: None
Sidhe

Moderator

Join Date: Jun 2017

Posts: 2603
#2

10-30-2018, 12:26 AM

Good morning. Issue reported but please submit a ticket to support, as well, following this link: https://www.r2games.com/support/?ac=...&ticket_type=7 . There is also needed to attach the screenshots you took with the ID transaction and the related ones from game to document the issue. Thank you.

REQUIRED INFO: Don't forget to provide your IGN, server name & number and screenshots for the issues & problems experienced. Recharge issues will require your transaction ID. Screenshots provided must be uncropped and timestamped.
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