holiday is over, answer my ticket please

[donwraith]

Fix my serpent totem, unlock it please !

[Sidhe]

Good evening. Please follow forum rules for posting and come with your data (IGN, server name and number) and details about the issue you're facing. If it is about a submitted ticket which didn't get any reply, please follow the same rules, post your data, the issue signaled and add the details about time of ticket submission. Thank you.

[donwraith]

LoA , this account. you mean i'm supposed to submit the complete ticket and images again, here in this post ?

[Sidhe]

Good evening. No, you are not supposed to do that. But, in order to ask for updates on your submitted ticket, I need you to post your IGN, server name and number at least. You should also come with approximately the date/day you submitted that ticket, and mention on short what the issue was. Thank you.

[donwraith]

Sherriee S353 Rampart Hills Ticket on Jan. 1. My new Serpent Totem, first thing I did was upgrade it. Somehow in the next few minutes it got the symbol as if it was equipped. But it is not equipped, I never was able to equip it. This is the error message: "You don't have any totems in your inventory, cannot equip". I am able to upgrade it though. It shows in the Set Totems window, but not in the Party window. I was able to equip the Accursed one I got at the same time. Thanks.

[Sidhe]

Good morning. Please check your forum PM, thank you.