Game not Loading...anyone else?!

[Enigma0]

This is awesome.. still can't login .. it is second day now btw

[R2105341809]

Is there an ETA when we can log in. It has been more than 24 hours. Can we have an update? Why does this keep happening?

[slayerofall]

MRBADASS VALKS CALLING U13. Game stopped just bef ore World Boss 11/04/2019. I was 11th in tycoon.

***MENTORS*** PLEASE REMEMBER THIS IS *** NOT*** DIRECTED TOWARDS ***YOU***
PLEASE PASS THIS ON TO THE DEVS or WHOEVER HOLDS THE PURSE STRINGS

Okay so we are owed tycoon daily rewards and final rewards.
Plus all other daily rewards. ie
Diamonds for log in.
The usual compo is now where near what we deserve or are owed.
LOA never repays the diamonds we are owed. When we had the merge lock out that lasted 10 days we had no diamond log in compo.
This time I will be adding up exactly what I have lost for not being able to sign in and I will ask every person I know playing to do exactly the same.
Then on top we will expect to have compo.
We will make this a mandate for compensation in future for days where we cannot log in and this we will use for any future instances. I will fairly calculate what every person is missing every day for that side of the compensation and then put event prizes on top.
I will send you the details so you can see that as players it is what we entitled to.
I will do the same for the events and competition compensation.
Yes I have had legal training and with my profession I have dealt with similar contractual agreements. When LOA takes money of us they have to honour what they have promised to deliver for said monies.
Failure to deliver means repayment.

I know that you the mentors have nothing to do with the game construction. So this will be in your best interests as well.
Please pass this on and try to emphasise that what I propose is fair as these occurrences are becoming too common place.
The problem was reported before the weekend so I do not understand why they couldn't start work on the problem today instead of monday.
Please also emphasise that my learned friend R226546506 mention's of court proceedings is not an idle threat it is something as game players we have been discussing for a while. R2/LOA seem to forget that we pay to play and a lot of us have paid substantial amounts of money to them for a product which does not meet up to what is advertised/promised. In a court of law in any country LOA will loose.

Basically my mentor friends we have had enough of a product which is not working and all of us as paying players are going to take action and we will not be easily bought this time. ( Ive had a problem since day one in erebus, which has been reported over 10 times in over 4 years and nothing has ever been fixed, not a very good example of customer service on LOA's behalf is it, image that one in court ).


Kind regards
MRBADASS

[R226546506]

gee what a damn surprise I spend a ton of cash get into the top 3 for tycoon and now ive been locked out of my game for more then 24 hrs, you ppl are the worst game company in business right now , time to contact a lawyer , since you killed my chances for making top 3 and holding it you should refund any money I spent in this tycoon AS WELL AS ALL THE OTHER PLAYERS , class action law suits are what you might be facing for this, ( I'm damn sure I can get enough of the players getting screwed all the time to join in ) that said , why couldn't you do that damn update before or after the tycoon but right in the middle , your devs should all be fired and their supervisors as well , this was the best game around , now it's just the most pathetic!!!! Tareloff, server valkeries call

[analily69]

Sidhe, thanks for your help. We know it is out of your hands. I just hope the developers aren't gone for the weekend now.

[djsaint2002]

Its 3:01pm cst and still cant log into UE2 Fortuna's Folly S19 , same log in issues as yesterday and whats the main issue is missing out on events that help during tycoon specially since I am in 2nd place before it went down. Why is it always that server updates or issues arrive when major events take place?

[Sidhe]

I am here and I have constantly reported and asked for updates. Unfortunately I cannot do more than that, and I am still waiting for a response from devs or ops. I wish I could come and say that problem is solved. Until devs fix the issue I cannot do more than I have already done. As soon as this is sorted out, there will be a request for a compensation as well. Le's take things step by step please. Thank you for your being patient and for your understanding as well.

EDIT: This is the last update we got: http://forum.r2games.com/forum/brows...2-login-issues

[analily69]

ue2 (s104) still can't login
I did monthly recharge and I lost 100 diamonds I could not collect yesterday. It will also cost me 50 diamonds to may for daily check in. That is total of 150 diamonds for Thursday. Today, Friday, if I can't login I will loose 300 diamonds for monthly recharge and another 50 for daily check in. That is a total of 350 diamonds for Friday and a two day total of 500 diamonds if it is not fixed soon. I expect that I will be compensated for lost diamonds and everyone on the server should at least get the diamonds needed to pay for missed daily check in.

[R247496029]

I haven't been able to login for several hours today

[R294159249]

213 City of Gallows login???

[R293783649]

I have no issue logging in with my alt. So appears to just be our server Server:ue2 (original:213 City of Gallows). So just let me run this scenario by you. I'm in first place in Tycoon. Haven't been able to log in since 8pm last night (11 hours ago). I have a 3 hour window to play today (which an hour is already lost), won't be able to play bc of work later today. And now, will almost certainly lose first place. I mean, I know they say sorry and be patient. But how is this fair to players who spent money to get a rank, and now because of their incompetence, that money is wasted. In addition, just pure stupidity to run a version update during Tycoon, when they have 15 some odd other days during the month to run it, not during Tycoon.
I mean, I'm biting my tongue, but this companies inability to use logic and their incompetence to consistently provide a service they are selling is criminal.

[Sidhe]

I am really, really sorry for all the trouble and the distress this is causing for you all. I have reported and re-reported and forwarded again. The reply back is that they are working on it. Will keep pushing it and will come with updates as soon as I have any.

[R293783649]

10 hours later, still can't log in. Right in the middle of Tycoon. it's as if, they want people to leave this game. They should right a book, on how not to run a business.

Thanks Sidhe for responding and doing what you can on your end.

[Sidhe]

Hello. Issue has been reported since it appeared, devs are working on it trying to find a solution and a fix. I know it is frustrating and it is annoying, too, still I have to ask you to be patient and wait for it to be sorted out. I will be here with updates as soon as that happens. Thank you.

[Mertank]

Can't log in.
Name:Mertank Server:ue2 (original:S92 Endless Sea)