Desktop App

[MemoryLane]

I appreciate the names to pass along, thank you. Will also pass along the side by side comparison about the old version of the client and the new version, which will hopefully drive the point home that it is a client issue.

[mlc_77]

MemoryLane
Today I had to do my devotion, restarting every 1.5 minutes of play, it is very frustrating to take like 2 hours to do this. I can't afford to waste so much time, I also have to take care of my personal activities, this time I only did it so as not to waste too many resources on hot events, since we are not sure if a compensation will open for said error in the new desktop version.
Here is a video demonstrating that the connection only lasts 1 minute, after that it does not load anything again. The page must be restarted

ign: Unepica
server: 311 IslandOfDread

[MemoryLane]

MemoryLane
Today I had to do my devotion, restarting every 1.5 minutes of play, it is very frustrating to take like 2 hours to do this. I can't afford to waste so much time, I also have to take care of my personal activities, this time I only did it so as not to waste too many resources on hot events, since we are not sure if a compensation will open for said error in the new desktop version.
Here is a video demonstrating that the connection only lasts 1 minute, after that it does not load anything again. The page must be restarted

ign: Unepica
server: 311 IslandOfDread

Thank you for the video. I've forwarded it along.

On the topic of compensation, we won't have any information about what compensation might be issued, if the devs agree to issue compensation. Generally, compensation isn't issued until after an issue is resolved. That said, if anyone is missing out on something specific as a result of the issue, please do contact support at https://www.r2games.com/support

[Dsdasa]

Thank you for the video. I've forwarded it along.

On the topic of compensation, we won't have any information about what compensation might be issued, if the devs agree to issue compensation. Generally, compensation isn't issued until after an issue is resolved. That said, if anyone is missing out on something specific as a result of the issue, please do contact support at https://www.r2games.com/support

First of all, thank you MemoryLane for being supportive and trying to resolve this/these issue(s).

On the other hand, it's pretty lame from the devs' side to not give any compensation. It sounds like we can do everything normally, we can do the daily things/tasks in-game just need to refresh the client after every 1.5 minutes of playtime, hence we do not need to be compensated.

From the UX (user experience) perspective, it sounds terrible. As a software engineer, neither I would handle this situation as they do, nor cannot be allowed to do such a thing.

[diamon09]

I dont understand why in the settings of the client it ask to either automatic update or notify you, you have notify checked and it automatically updates the client. Dont force things on people if they dont want it. Now i have to system restore and hope i can get the previous verson back with out it updating again. This is just stupid can even do things.

[mlc_77]

I dont understand why in the settings of the client it ask to either automatic update or notify you, you have notify checked and it automatically updates the client. Dont force things on people if they dont want it. Now i have to system restore and hope i can get the previous verson back with out it updating again. This is just stupid can even do things.

I Try to do that too. Install the previous version, but the client forces the new update. I haven't figured out how to undo that, if you ever find a way to reinstall the old client, please share it with us please

[MemoryLane]

I Try to do that too. Install the previous version, but the client forces the new update. I haven't figured out how to undo that, if you ever find a way to reinstall the old client, please share it with us please

I can't provide you with the link to the old version that might not update itself because it's not supported, but I can't stop anyone from searching for R2Client 1.0.7 and grabbing it from Softpedia.

[mlc_77]

I can't provide you with the link to the old version that might not update itself because it's not supported, but I can't stop anyone from searching for R2Client 1.0.7 and grabbing it from Softpedia.

I'll try looking for that one. Since I have version 1.2.4 that I just talked about before, and it is the one that forces me to install the current one. Thank you
But why won't he let you? Not allowed to be a Mod? Because if so, I could do it here... Or are they watching us? Hihihi Joke

[mlc_77]

MemoryLane You are the best!!!!!! Thank you, thank you, thank you

[mlc_77]

[thhvdveen216]

I have already tried this, but there, google won't let me login because the browser it uses is too old (it's like internet explorer or something).

[MemoryLane]

I have already tried this, but there, google won't let me login because the browser it uses is too old (it's like internet explorer or something).

I haven't used this version since it was the most recent version, but have you checked the client settings to see if it's in Chrome/Google mode? It might be defaulting to IE mode.

I'll try looking for that one. Since I have version 1.2.4 that I just talked about before, and it is the one that forces me to install the current one. Thank you
But why won't he let you? Not allowed to be a Mod? Because if so, I could do it here... Or are they watching us? Hihihi Joke

I can't link it because it's not updated and it's distributed by a third party, so there are potential risks. I can't stop you from sharing it, because I know the link itself is a safe link, and it's within the rules of the forum to link it because it's related to R2Games.

[thhvdveen216]

I haven't used this version since it was the most recent version, but have you checked the client settings to see if it's in Chrome/Google mode? It might be defaulting to IE mode.

Attached to this is the image of the message I get. When I click 'Learn more' it opens a window in Internet Explorer so I think it's defaulting to IE. I don't know how I can check the client settings.

[vynterchilld]

Same here, can play for a minute before it freezes and I have to refresh it. I've been playing this game for almost 10 years now. If they don't fix it right now, they will lose so many players.

[MemoryLane]

Attached to this is the image of the message I get. When I click 'Learn more' it opens a window in Internet Explorer so I think it's defaulting to IE. I don't know how I can check the client settings.

I really can't help you with the outdated version of the client. I don't know where you're getting that window from to even know what to suggest you try.