1st recharge Package not received

[R253300233]

I was recharged yesterday by phone and i can't colect 1st recharge pack....why?
its says "recharge ANY amount".

Gorgo S127

tnx!

somebody.....anybody.....nobody nothing! very unresponsible!

[R253300233]

btw.....cs is not working on S127....

Gorgo S127

[SweetSlaughter]

btw.....cs is not working on S127....

Gorgo S127

CS is down due to problems. I tried to do my first recharge but it didn't go through. And I had my brother try it and it didn't go through either.

[garzahd]

You need to an offer with 300+ gems all at once in order to get the bonus. This is not documented anywhere official but a GM told me this today.

[leandar]

i purchase diamonds and get 1st recharge but did not get bonus diamond 6666 why ???

[Phantom-Fox]

can some on help i have bought two dimond packs and not recieved then i try open ticket but comes up user faild any help would be great

[R2812503]

just shows how greedy and arrogant R2 is to change it from videos/survey to having to waste money on something that doesnt boost a character much.

R2 continues to show they're greedy, arrogance and pure evilness.. This company needs to be massively find for price gouging and needs to be forced to shut down. The world doesnt need ****-tards like what this company has. Every last person working for R2 need to be put in prison for 10+ years for all the crimes it been getting away with.

Dont know if it's just broke or if you have to recharge the 500 diamonds to get it but the fact it says any amount then videos/survey should be included. if not then they're falsely advertising then and that is a crime in the U.S.A. and every one should be filing charges against this criminal company. This isnt the only crime this company has commited either.

[CWolf1678]

i recharge in s158 1st time and can't collect

[EdgeLOA]

i recharge in s158 1st time and can't collect

How much did you recharge for?

[CWolf1678]

2 recharges of 116 diamons with mobile by zong

[ZAHL.]

that is why you have to do a single recharge of at least 300 diamonds even if it is a free offer it has to be one that is 300 or more for the first recharge pack

[CWolf1678]

ok free offer is because is matomy?
i spend money, jaja but ok
whit a recharge of 356 diamons can i get 1st recharge,

ty for response

[Solariai]

i purchase diamonds and get 1st recharge but did not get bonus diamond 6666 why ???

The pack does not reward extra diamonds...the things in the pack equal the value of 6666 diamonds.
__________

This misunderstanding always happens because of language barriers or how different people read the panel. Though nowhere in the panel do I see anything that states it also gives 6666 diamonds only that the pack is worth 6666 diamonds. It says: 'Recharge ANY...amount to receive a pack worth 6666 diamonds.' not 'Recharge any amount to receive a pack with 6666 diamonds.'

[SuXXeN]

I didn't received my 2000 diamonds recharge......

[EdgeLOA]

I didn't received my 2000 diamonds recharge......

Go to http://www.r2games.com/user and check your order history, if its shows as completed then wait for few hours and if you still don't get it open a support ticket here. If it shows as incomplete then contact mol support.